Print Mail and Purchasing Operations Coordinator

DORDT UNIVERSITY JOB DESCRIPTION JOB TITLE

Print, Mail, and Purchasing Operations Coordinator

DEPARTMENT

Print & Mail Center / Purchasing Office

REPORTS TO

Director of Campus Services

PURPOSE OF POSITION

Provide operational support to the Print & Mail Center and Purchasing Office by managing job intake, coordinating workflow, supporting financial processing, and ensuring excellent service to internal and external customers. This position plays a key role in keeping daily operations organized, efficient, and responsive.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage incoming job request emails and assign work to staff and student workers. Direct, schedule, and support work‑study student employees. Create bills and job tickets in print production software. Code invoices or reassign them to appropriate departments. Process weekly payments for Pencil Box, Print Shop, Purchasing, and postage accounts. Send monthly reports to the Business Office. Perform small print jobs as needed. Provide backup support at the front counter and assist the Mail Clerk when necessary. Interact with internal and external customers with professionalism and clarity. Schedule meetings with campus departments, external partners, and internal team members. Maintain organized filing systems and office documentation. Move boxes of paper and supplies from delivery trucks (up to 50 lbs). Occasionally drive across town for deliveries or pickups. Troubleshoot workflow, equipment, or customer issues as they arise. Encourage productivity and help team members stay on task and meet deadlines. Maintain an organized, efficient, and collaborative office environment. Reprioritize tasks throughout the day based on deadlines and operational needs.

KNOWLEDGE, SKILLS, AND ABILITIES

A clear understanding and commitment to the Reformed perspective and mission of Dordt University and ability to clearly articulate and communicate the mission effectively. Ability to express an active Christian commitment, which shall include identification with a local organized church that holds to beliefs that are consistent with the mission of the university. Prospective members of the Dordt University community are expected to agree with its sexuality, gender identity, and sexual conduct policy which can be found on the DU website (contact the HR Office if you need additional information). Strong multitasking ability with excellent attention to detail. Clear, professional communication skills. Ability to work and interact well with a variety of people, including student workers, staff, faculty, and external customers. Proficiency with Microsoft Outlook, Word, and Excel. Ability to learn print production software, postage systems, and office equipment. Basic mathematical skills for billing and payment processing. Ability to lift and move boxes up to 50 lbs. Ability to stay organized and help others maintain organized workflows. Problem‑solving skills and the ability to adapt to changing priorities. Enjoys working on many different tasks throughout the day. Ability to drive for occasional local deliveries. AA or BA degree preferred but not required. Experience in print, mail, purchasing, or office operations is beneficial.