Client Services - Business Development | International Freight Forwarding

Client Services

• Business Development | International Freight Forwarding Doral, FL Job Details Full-time $55,000
• $60,000 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Qualifications Spanish Market research projects Customer communication Pricing Microsoft Excel Customer relationship building Client onboarding Microsoft Outlook Operations management Market analysis Identifying new business opportunities Transportation sales Lead generation English Mid-level 3 years Freight forwarding logistics Customer inquiry handling Administrative experience Inside sales Business development Analysis skills Attention to detail Organizational skills Prospecting Presentation creation Communication skills Logistics sales Supply chain collaboration Full Job Description Job Overview We are seeking a proactive, detail-oriented, and growth-driven Client Services•Business Development Specialist to join our Miami office.

This role blends operations, customer service, market research, agent development, and sales-related activities to support the expansion of our international logistics business. The ideal candidate will provide operational support, build pricing solutions, coordinate with agents, participate in lead development, and take part in activities that help increase our market share. Duties Operations & Customer Service Manage day-to-day export operations including booking, documentation, compliance, and coordination with carriers, customers, and overseas agents. Pricing & Quote Management Prepare competitive and accurate export quotations. Maintain and update lane rates, vendor pricing, and cost structures. Collaborate with carriers and co-loaders to obtain up-to-date rate information. Export Development Support strategic export initiatives and new trade lane development. Assist in building operational and pricing tools to enhance export competitiveness. Provide weekly export performance and market insights to the Export Manager. Agent Development Strengthen cooperation with overseas agents through communication, follow-up, and service coordination. Track agent performance and provide regular feedback for improvement. Participate in agent onboarding for new lanes and projects. Market Research & Industry Analysis Conduct research on export markets, commodities, carriers, and industry trends. Identify potential export-focused customers, industries, and opportunities. Prepare market intelligence reports for sales and management teams. Inside Sales Activities Participate in export-focused sales initiatives, including identifying leads and opportunities. Support the sales team by preparing presentations, lane guides, and pricing tools. Assist with follow-up on export leads, client inquiries, and new business prospects. Maintain regular communication with customers to strengthen relationships and uncover export growth opportunities. Ensure accurate and timely handling of filings and documentation. Deliver exceptional service and communication throughout the shipping process. Qualifications 3+ years in international freight forwarding, export operations, inside Sales, with strong analytical and communication skills Knowledge of carrier pricing, international shipping processes, freight operations, industry processes. Excellent verbal, written communication, problem-solving skills Knowledgeable in Microsoft office (Word, Excel, Outlook, PowerPoint) Ability to adapt in a fast-paced environment while managing multiple priorities Strong organization, administrative and analytical skills

Bilingual:

English and Spanish If you are passionate about supply chain management and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity as a Client Services

• Business Development Executive We will offer practical training, coaching with competitive salary and growth opportunities.

Job Type:

Full-time Pay:

$55,000.00

• $60,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Experience:

International Freight Forwarding:

3 years (Required) Ability to

Commute:

Doral, FL 33172 (Required)

Work Location:

In person