AVP of Operations

We are seeking a General Manager to oversee all day‑to‑day operations across a fuel distribution business. This role has full responsibility for operational performance, team leadership, facilities and equipment, sales and customer relationships, and regulatory compliance. The General Manager will drive efficiency and growth while maintaining strong customer relationships, reliable fuel services, and alignment with company values and long‑term initiatives. Key Responsibilities Team Leadership & Operations Lead and manage a team of approximately 11 employees to ensure productivity, engagement, and alignment with business goals Foster a detail oriented, supportive, and collaborative work environment built on trust and accountability Provide coverage for staff functions as needed, including office and administrative roles Collaborate with internal leadership to align strategy, share key business updates, and support coordinated decision‑making Facilities, Fleet & Compliance Management Oversee maintenance, safety, and regulatory compliance for all facilities, including fuel docks, cardlock locations, and office operations Ensure proper operation and upkeep of equipment and machinery, including fuel dispensers and cardlock systems Maintain compliance with all local, state, and federal regulations governing fuel distribution operations Coordinate with staff and vendors to ensure timely processing of invoices, payments, and banking activities Sales & Customer Relations Maintain and strengthen relationships with existing customers throughout the region Grow revenue through new customer acquisition, contract bids, partnerships, and other business development opportunities Address and resolve customer inquiries or issues promptly and professionally Proactively manage customer expectations related to fuel pricing through clear and consistent communication Qualifications Proven leadership skills including goal setting, coaching, training, and mentorship Strong interpersonal and communication abilities Ability to adapt quickly to changing priorities and operational challenges In‑depth understanding of operational management within the fuel distribution or related industry Strong financial and business management acumen Experience leading organizational change and continuous improvement initiatives Excellent analytical, strategic planning, and problem‑solving skills Proficiency with ERP systems, spreadsheets, reporting tools, and data analysis General knowledge of IT systems and operational technology