Executive Director of Parts & Service

Executive Director of Parts & Service Posted on April 16, 2026 April 16, 2026 by JMJ Phillip We are seeking an Executive Director of Parts & Service to transform and grow the parts and service business within a leading OEM in the heavy truck and utility equipment space. This role requires a dynamic, commercially-minded leader who can evaluate current operations, implement growth strategies, and lead a high-performing team to achieve substantial sales growth. Position Responsibilities Parts Business Growth Transform the parts function from a reactive support model to a proactive growth engine Develop and implement strategies to drive $5-$8M in new sales growth in the first year Optimize warehouse operations and inventory management to maximize efficiency and revenue Explore creative strategic opportunities, including potential acquisition of smaller parts companies Team Leadership and Development Lead and mentor a team of 21 employees, including 3 direct reports and multiple indirect reports Ensure the right talent is in the right roles and improve team capacity Emphasize succession planning and talent development in an aging workforce Build a proactive aftermarket service model alongside field service leadership Stakeholder Engagement and Strategic Influence Present solutions and strategic recommendations confidently to senior executives Collaborate with internal stakeholders to ensure alignment of parts initiatives with overall business objectives Contribute a clear, actionable point of view on parts and service operations Prerequisites Extensive experience leading an OE parts division, preferably in heavy truck, automotive, or utility equipment industries Broad knowledge of parts operations across a product portfolio Strong commercial and strategic thinking skills Proven leadership experience in developing high-performing teams Ability to work on-site full-time and travel up to 25% Certifications Preferred but not required: Industry-specific certifications in automotive or heavy equipment service/parts management What the Role Offers Base salary target: $220,000-$250,000, with a 30% bonus potential Long-term incentives (LTI) and comprehensive benefits package Full relocation support if required Opportunity to build a high-performing parts and service organization from the ground up Why Macon? Macon offers a strategic location for leading parts and service operations in a region with strong industry presence. The role provides a collaborative, community-oriented environment, with a culture that balances fast-paced, high-performing operations with family and dealer-focused values. Upload your resume to Apply • Accepted file types: pdf, doc, docx, txt, Max.

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