Administrative Team Leader

Administrative Team Leader 3.5 3.5 out of 5 stars Evansville, IN 47711 $60,000

• $80,000 a year
• Full-time Sunset Funeral Home, Cremation Center & Cemetery 14 reviews $60,000
• $80,000 a year
• Full-time We are seeking a highly driven and adaptable Administrative Team Leade r (Dynamic Operations Leader) to lead day-to-day office operations in a fast-paced, high-accountability environment.

This role is ideal for a proactive leader who thrives on improving processes, driving team performance, and maintaining operational excellence across multiple priorities. The Administrative Manager will serve as the backbone of the office—ensuring efficiency, accountability, and a consistently high standard of service. Key Responsibilities Lead, develop, and hold accountable a team of administrative professionals Drive operational efficiency by identifying gaps and implementing process improvements Oversee daily administrative functions, ensuring accuracy, timeliness, and consistency Act as the primary escalation point for complex customer or operational issues Establish and enforce SOPs, workflows, and performance expectations Monitor productivity metrics and implement strategies to improve outcomes Partner cross-functionally with operations, sales, and leadership teams Maintain organization in a high-volume, deadline-driven environment Train, coach, and mentor team members to elevate performance and capability Ensure compliance with internal policies, procedures, and regulatory standards Qualifications Bachelor's degree required 5+ years of management or leadership experience in an administrative, operations, or office environment Proven ability to lead teams in a fast-paced, high-volume setting Strong decision-making and problem-solving skills Demonstrated success in improving processes and driving efficiency High level of organization and attention to detail Ability to manage multiple priorities without loss of quality or control Strong interpersonal and communication skills Comfortable working independently while collaborating across teams What We Offer Competitive salary and overtime Exceptional PTO program Health Insurance, Flexible Spending Account, and

AFLAC 401

(k) with matching 3% employer contribution Consistent growth and leadership opportunities One-on-one proven training period Core Competencies Accountability Leadership

• sets clear expectations and drives results Operational Excellence
• continuously improves systems and workflows Adaptability
• thrives in changing, high-pressure environments Critical Thinking
• anticipates issues and solves problems proactively Team Development
• builds strong, capable, and reliable teams What Success Looks Like A highly organized, efficient administrative operation A team that consistently meets or exceeds performance expectations Reduced errors, increased productivity, and improved turnaround times Clear, standardized processes that scale with growth A proactive office environment—not reactive What You'll Be Responsible For Owning the performance and output of the administrative function—no excuses Leading a team with clear expectations, consistent accountability, and measurable results Identifying inefficiencies and fixing them quickly—not studying them indefinitely Driving speed, accuracy, and consistency in a high-volume environment Taking control of daily operations and ensuring nothing falls through the cracks Handling escalations decisively and professionally Building systems that reduce dependency on individuals and increase scalability Partnering with leadership to execute priorities without needing constant direction What We Expect You move fast, but don't sacrifice accuracy You identify problems early and solve them without being asked You are comfortable making decisions and being held accountable for outcomes You can manage multiple priorities without becoming reactive or disorganized You push your team to perform—and support them in getting there You bring structure to chaos and clarity to ambiguity Required Qualifications Bachelor's degree (non-negotiable) 5+ years of proven leadership or management experience Experience in fast-paced, high-volume administrative or operational environments Track record of improving processes, not just maintaining them Strong analytical and problem-solving ability Ability to lead under pressure and drive results through others

Pay:

$60,000.00

• $80,000.

00 per year

Benefits:

401(k) 401(k) matching Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program

Education:

Bachelor's (Required)

Experience:

Office management: 5 years (Required)

Location:

Evansville, IN 47711 (Required)

Work Location:

In person