Senior Director IT Infrastructure Delivery Services

We are looking for an accomplished Senior Director of IT Infrastructure Delivery Services to lead enterprise infrastructure strategy and execution for a large-scale retail environment in Edgewater Park, New Jersey. This role will guide high-performing teams and external partners to deliver reliable, secure, and scalable technology services that support critical business operations. The ideal candidate brings deep leadership experience across infrastructure domains, strong financial and vendor oversight capabilities, and the ability to drive modernization while maintaining service continuity.

Responsibilities:

• Lead the planning, delivery, and ongoing improvement of enterprise infrastructure services, ensuring stable and efficient support for business-critical operations.
• Direct cross-functional teams and external service providers in executing large, complex infrastructure initiatives across multiple technology domains.
• Oversee core platforms such as network services, cloud environments, Windows and Linux systems, storage, backup, endpoint technologies, and monitoring solutions.
• Establish strong governance practices for programs and portfolios, aligning delivery priorities with business objectives, risk considerations, and budget targets.
• Manage strategic vendor relationships, including performance reviews, contract discussions, and accountability for service quality at the executive level.
• Drive infrastructure standardization and operational maturity by promoting common services, consistent processes, and scalable support models across the organization.
• Lead response efforts during major incidents, providing steady decision-making and executive communication in high-impact situations.
• Partner with business and technology leaders on budgeting, forecasting, and investment planning to support long-term infrastructure goals.
• Support large platform implementations and end-user services initiatives, including complex changes within enterprise technology environments when required.