GM, SSO Americas
Job
Ralliant
Lansing, MI (In Person)
Full-Time
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Job Description
Remote At Tektronix, we empower engineers to solve the world's toughest technology challenges with precision measurement solutions that fuel innovation. From next-generation semiconductors to wireless, aerospace, and quantum technologies, our test and measurement solutions enable engineers to design, build, and launch tomorrow's innovations with confidence. We support engineers from the first spark to final signal—transforming curiosity into confidence with trusted tools that deliver precision, clarity, and reliability. For 80 years, we've set the standard in test and measurement—and we're just getting started. As a Ralliant company, Tektronix is backed by a culture rooted in solving problems, learning by doing, and winning as one team. We believe in unlocking growth for our customers, our people, and our shareholders. That means empowering diverse voices, supporting whole-person wellbeing, and creating a workplace where curiosity and ownership drive impact—together.
- Position Summary
- This is a high-impact General Manager role leading our services business across the Americas, representing a significant portion of the overall Service Solutions Organization.
- Responsibilities
- + Own full P&L accountability, including revenue growth, service attach, pricing, and operational delivery + Lead the continued evolution of the services business into a lifecycle-driven services model + Strengthen service delivery performance, enhancing customer experience and retention + Lead a complex, multi-site service operation, including laboratory and field service teams, ensuring consistent, high-quality execution at scale + Lead and align senior leaders across operations, field service, sales, customer experience, and business systems + Build organizational capability by developing talent, strengthening accountability, and elevating leadership effectiveness + Strengthen and optimize Authorized Service Provider networks to improve customer proximity and responsiveness + Partner cross-functionally to align commercial strategy, customer needs, and operational execution + Drive continuous improvement through disciplined problem solving, standard work, and data-driven decision making + Lead through change by simplifying complexity and driving clear, aligned execution •Qualifications•+ Proven experience owning and operating a full P&L with accountability for both revenue growth and operational delivery + Strong commercial acumen with the ability to translate customer needs into scalable service offerings + Deep experience leading complex, multi-site service operations, including field service organizations + Demonstrated success leading transformation in evolving, performance-driven environments + Experience working within a continuous improvement-driven organization, with a track record of applying structured problem solving and process improvement to drive results + Proven ability to lead leaders and drive alignment across functions in a matrixed organization + Strong executive presence, communication skills, and emotional intelligence + Track record of building high-performing teams and developing organizational capability + Experience in industrial, test & measurement, or technical service environments preferred + Willingness to travel up to 50% of the time.
- Ralliant Corporation Overview
- Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology.
- About Tektronix
- Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day.
- Bonus or Equity
- This position is also eligible for bonus and equity as part of the total compensation package.
- Pay Range
- The salary range for this position (in local currency) is 214000.00-397400.00
- Is this role subject to ITAR?
- The essential duties of this position require adherence to U.
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