Regional Vice President of Operations (Midwest)

Join a mission-driven hospitality organization where transformational partnershipsnot transactionsare at the heart of everything we do.

Creative Dining Services is seeking an exceptional Regional Vice President (RVP) of Operations to lead a contract foodservice management portfolio for corporate dining and more, across a multi-state region in the Midwest. This is a high-impact, strategic leadership role ideal for an inspiring operator who can translate vision into execution, elevate client partnerships, and build high-performing teams.

If you are the ideal team player hungry, humble, and smart and thrive in a people-first culture with extreme ownership for excellence this is your next role.

Clients choose us because they want a trusted, transparent hospitality partner who delivers operational excellence with heart. As an RVP, you will be central to that promiseshaping dining experiences, driving growth, and empowering teams.

Who You AreA strategic, ethical, servicefirst leader who:

Builds meaningful relationshipsCommunicates with clarity and integritySolves challenges proactivelyDrives results without compromising cultureInspires others through hands-on leadership and trainingWhat Youll DoUnder the general direction of the Senior Vice President of Operations, lead and execute transformative operational strategies and initiatives, drive revenue and significant financial outcomes, and develop high-performing teams within a dynamic and growth-focused organization. Build a bench of ideal players for all operations positions in your region.

Drive profitability sustainably through empowerment and accountability.

Champion, implement, and measure operational standards of excellence in food quality, food safety, quality assurance, hospitality, purchasing, and systems execution.

Maintain excellent public relations with all customers, clients, staff, vendors, industry partners, and the community; achieve high levels of customer and client satisfaction; and communicate professionally with clients to ensure integrity throughout operations and service delivery.

Build relationships with current clients as well as community members/potential clients to grow new business opportunities. Lead business development initiatives including client retention, contract renewals, and organic in-account growth.

Create and articulate compelling value propositions and exciting value-add offerings that meet the customers needs; develop financial proformas and shape the future of our diners experiences by proactively seeking information about trends in dining services.

In conjunction with the Marketing team, develop effective, state-of-the-art sales proposals, collateral, and presentations. Ensure all accounts comply with all Creative Dining Services marketing guidelines, processes, and initiatives. Conduct continuing analysis of Key Performance Indicators (KPIs) and financial outcomes to measure effectiveness of the team as stewards of clients finances and contributions to Creative Dining Services profitability.

Perform other duties as assigned, aligned with our mission and values.

What You BringRequired:

Bachelors Degree in Business, Hospitality Management, or related field.

Required:

Minimum of 5 years of multiunit operations leadership in contract foodservice, with at least 3 years in a leadership position directly managing a team of area directors / district managers.

Required:

Direct experience successfully managing portfolios that exceed $50 million.

Must reside in Michigan, Indiana, Ohio, or near a major airport within Creative Dining Services partnership regions.

Exceptional leadership, communication, team-building, and operations skills.

Ability to lead in fast-paced, complex environments with a focus on continuous improvement and operational excellence. Highly adaptable to ambiguity and change, with a proactive, critical-thinking, solution-oriented mindset.

Knowledge of current dining trends and innovationStrong active listening, written/verbal communication, and presentation skillsStrong financial acumen; experience with P&L and management fee models preferredProficiency in MS Office SuiteValid, unrestricted drivers licenseThis is a hospitality leadership role that requires:

Frequent travel 50%-70% (24 nights/week on average) by car, train and/or air.

Occasional extended/irregular hoursAbility to lift up to 25lbs and navigate kitchen environmentsReasonable accommodations available for individuals with disabilities.

We OfferCompetitive pay and performance incentivesGenerous Paid Time OffMedical, dental, and vision insuranceHealth Savings Account with a company match of up to $1500 for qualifying plansFree mental health support through our Employee Assistance ProgramCompany-paid life insuranceShort- and long-term disability401(k) with a company matchTuition reimbursement and discountsWhy Join Creative Dining Services?

At Creative Dining, were passionate about people, partnerships, and performance. Youll join a purpose-driven team that values innovation, integrity, and impact. This is your opportunity to shape the future of hospitality partnerships while growing your career in a supportive and forward-thinking environment.

Creative Dining Services operates over 80 locations in 16 states, serving colleges, universities, Fortune 100 companies, full-service senior living communities, conference centers, hotels, camps, and independent K-12 schools to provide a different kind of hospitality and facility management services experience one thats fun, innovative, and focused on community. Why? Because thats how it should be.

Our Core Values are:

IntegrityFlexibilityFamilyCreativitySensitivitySustainabilityDiversityOur team members are like family to us and to our clients. We get to know people by name and personal preferences to provide a welcoming home away from home for our guests and for each other.

Creative Dining Servicesis an equal opportunity employer. We are committed to treating allapplicants and employees fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.