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BPO HC & Insurance Operations Senior Assoc.

Job

NTT America, Inc.

Lincoln, NE (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 6/20/2026

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Job Description

  • Allocates and delegates takes amongst employees.
  • Provides operational support to employees on all phases of transaction processing.
  • Interacts with clients and internal departments to solve issues.
  • Identifies and resolves issues around pending transactions.
  • Performs quality audit on accounts Skills Required
  • Demonstrated client interaction skills.
  • Ability to analyze reasons behind incomplete transactions.
  • Understands process interdependencies.
  • Possesses deep domain knowledge in Healthcare and Insurance domain

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