BPO HC & Insurance Operations Senior Assoc.
Job
NTT America, Inc.
Lincoln, NE (In Person)
Full-Time
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Job Description
- Allocates and delegates takes amongst employees.
- Provides operational support to employees on all phases of transaction processing.
- Interacts with clients and internal departments to solve issues.
- Identifies and resolves issues around pending transactions.
- Performs quality audit on accounts Skills Required
- Demonstrated client interaction skills.
- Ability to analyze reasons behind incomplete transactions.
- Understands process interdependencies.
- Possesses deep domain knowledge in Healthcare and Insurance domain
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