Chief Operations Officer

A once in a lifetime opportunity to join a thriving Mid-Major Y in Central New Jersey - where leadership counts! Job Description Reporting to the President & CEO, the COO serves as a key member of the senior leadership team and is responsible for the oversight of branch operations, program delivery, and key functional areas. The COO ensures alignment with the YMCA's strategic plan and advances the organization's mission through high-quality programs and services. Qualifications Bachelor's degree required; advanced degree preferred Minimum of 7-10 years of senior leadership experience in a multi-site organization YMCA experience preferred; nonprofit or mission-driven leadership required Strong operational, financial, and program management experience Demonstrated success in building systems, improving performance, and scaling operations Proven ability to lead and develop teams YMCA Organizational Leader Certification preferred (or ability to obtain within an agreed-upon timeframe) Essential Functions Cause-Driven Leadership Models the YMCA's mission and values in all aspects of leadership Builds relationships that support community engagement and impact Serves as a visible and trusted leader internally and externally Operational Leadership Provides direct leadership and oversight of branch operations and program delivery Ensures high-quality, consistent program execution across all locations Drives operational efficiency, performance, and accountability Youth Development & Child Care Provides strategic oversight of early learning and school-age childcare programs Strengthens enrollment, retention, and program quality Enhances competitiveness in school-based partnerships Financial Development & Stewardship Partners with the CEO and finance team to achieve budget targets Improves program profitability and cost management Identifies and executes opportunities for revenue growth and sustainability Strategy & Innovation (Builder Role) Builds and implements scalable systems, processes, and operating mode ls Work in tandem with the CEO to lead the conversion of strategic priorities into clear operational plans supporting the Association's Balance Scorecard and KPIs. Leads initiatives that strengthen organizational infrastructure and long-term sustainability Supports new program development and expansion opportunities Human Resources & Team Leadership Leads, develops, and inspires a high-performing leadership team Fosters a culture of accountability, collaboration, and inclusion Supports leadership development and succession planning Cause-Driven Leadership Competencies The COO will demonstrate the following Y-USA leadership competencies: Mission Advancement Reinforces the YMCA's values within the organization and the community Builds relationships that advance the YMCA's cause Collaboration Develops and maintains strategic relationships Works effectively with staff, volunteers, and community partners Operational Effectiveness Holds staff accountable for high-quality results using a formal process Effectively manages resources to meet strategic objectives Personal Growth Demonstrates adaptability and emotional maturity Models a commitment to continuous learning and development