Deputy Commissioner of Administration

This position is open to residents and non-residents of Colorado. If appointed to a position, applicants from outside of Colorado will be required to relocate to Colorado before their start date. Weekly Hybrid Working Arrangements Minimum 2 days In Office and Maximum 3 days Remote Work Monday - Friday, 8 a.m. - 5 p.m Wednesday and Thursday in the BHA Office ] This position will comply with the

CDHS /BHA

current working arrangements.

Please note:

Work arrangements are subject to change at any time. Opt-in below to receive text message updates on CDHS recruiting events! CDHSCareers •Please submit a Comprehensive Resume and Cover Letter to be considered for this position•About this

Unit:

Located within the Behavioral Health Administration work unit, under House Bill (HB) 21-1097.

HB21-1097

provides that the Behavioral Health Administration (BHA) was created to be a single-state entity. It was established under CDHS as of July 1, 2022, and provides administrative and "back-of-the-house" support as long as the BHA remains under CDHS' purview. The Behavioral Health Administration (BHA) is the state administration responsible for ensuring all people in Colorado have access to quality mental health and substance use disorder services, regardless of where they live or their ability to pay. BHA helps bring together community groups and governmental agencies to design a behavioral health system for all people in Colorado that is easy to access and offers high-quality care that considers the whole person and their needs. BHA impacts the behavioral health system by continuously improving the access to, and quality of, affordable care; reducing stigma so that the people of Colorado feel confident and comfortable seeking support and/or treatment for their mental health and substance use disorder; providing ways to find care that are free and confidential; engaging with diverse community groups and providers to expand services; and recruiting and retaining the workforce to support the people of Colorado. The Behavioral Health Administration (BHA) is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight of the public behavioral health system. BHA funds, supports, and monitors numerous mental health and substance abuse community programs and providers, reviews and designates the State's 27-65 providers, and licenses substance use disorder service providers. BHA executes the State's federal responsibilities as the State Mental Health Authority and the State Substance Abuse Authority for the purposes of administering federal mental health and substance abuse block grant funds BHA Strategic Operations is an operational unit responsible for overseeing operational functions critical to the success of the BHA Strategic Operations and leads the BHA's teams responsible for Technology and Data, Financial Services, People Operations, and Communications. Strategic Operations' goal is to provide excellent user experiences, quality customer service, efficient workflows, data and analytics, and high-quality support so that BHA can achieve its goal of providing Behavioral Health to all people in Colorado. About this

Position:

The Deputy Commissioner of Administration provides direction and leadership for the following Divisions/Units that support BHA program staff: People Operations, Behavioral Health Technology and Data, Financial Services, 988, and Communications. This position provides oversight and direction in the design, implementation, goal setting, program outcomes, and performance management for Administrative Operations. The Deputy Commissioner of Administration develops tools and systems to provide critical financial, people operations, and operational information to the BHA Commissioner and the Core Executive Team. The Deputy Commission of Administration works with the CFO to align departmental budgets with long-term strategic goals, ensuring fiscal discipline across the Department. This position leads procurement and vendor management strategies, ensuring compliance with state fiscal rules and the Office of State Controller. The position ensures that budget and finance processes encompass compliance and high standards for operations. This position has a strong technology acumen to drive the data and technology systems required for a Statewide Behavioral Health System. This position is responsible for overseeing the digital application portfolio, data governance and infrastructure of products, and associated services, ensuring the delivery of strategic value to the state's behavioral health services. This role is responsible for aligning technology initiatives with the broader BHA organizational goals, managing health program evaluation and data analytics functions, and driving innovation across the state's behavioral health technology and data systems. This position oversees the development of a technology ecosystem that supports the BHA's transition through data and analytics of the behavioral Health system. To advance BHA's strategic priorities and goals, this position executes and/or oversees the development of reports, funding requests, provides data for legislative reports, leads data infrastructure, and other initiatives. This position works closely with the Colorado Digital Services and the Governor's Office of Information Technology to ensure alignment of the State technology standards and infrastructure. This position guides the development of technology and data funding requests, legislative proposals, and strategic partnerships that advance the BHA's mission and enhance its impact across the state. This work includes building and maintaining collaborative relationships with a wide range of partners and stakeholders within BHA and statewide, including the Governor's Office of Information Technology (OIT), CDHS's BITS Department, HCPF, CDPHE, the Governor's Office of State Policy & Budgeting (OSPB), the General Assembly's Joint Technology Committee (JTC), and others.

Summary of Duties:

Operations and Service Management:

Supervise staff to carry out operations in support of BHA in the functional areas: People Operations, Behavioral Health Technology and Data, Financial Services, and Communication. Advise the Commissioner, other Deputy Commissioners, and Division/Unit Directors about operations, policy, and management of these functional areas. Establish and restructure staffing patterns and systems as necessary to provide for optimal operations support activities. Lead the development and implementation of administrative systems and structures. Lead and support efforts to continually improve service delivery practices and processes to maximize BHA resources and achieve operational excellence. Report and monitor quality systems and processes that optimize the delivery of administrative services across BHA. Develop policy recommendations and manage BHA operations to maximize productivity and resource allocation, while leading all People Operations activities to foster an inclusive culture where team members can thrive, and organizational goals are achieved. Oversees the development and execution of comprehensive strategic communications plans for the BHA in coordination with the Governor's office and collaboration with the BHA communications team, with a focus on thought leadership, executive positioning, and proactive brand building through earned media, social media, events, and digital platforms. Oversees the financial operations of the Behavioral Health Administration (BHA), as well as tracking public behavioral health dollars across the system. Ensures the designation and oversight of the HIPAA Security Officer and the HIPAA Privacy Officer roles as defined and required by HIPAA Ensure the development and enforcement of HIPAA compliance Policies and Procedures across the workforce that align with the Privacy Rule, Security Rule, and Breach Notification Rule. Ensures organizational policies and procedures support regular HIPAA training for all employees handling PHI, ensuring they understand privacy and security requirements and their responsibilities under HIPAA.

Planning & Policy Direction:

Develop, communicate, and negotiate, at the direction of the Executive Director, policy positions and actions that reflect the priorities of BHA. Ensure compliance with and enforcement of applicable laws and regulations related to functional areas of Strategic Operations. Consult with the Governor's staff and state and federal agencies concerning procedural matters in the functional areas. Represent the Commissioner in matters with the Governor's office. Implement business strategies and plans to align with the short and long-term objectives developed in tandem with the Commissioner. Works with the Leadership Team to develop and implement plans for the operational infrastructure of systems, processes, and employees to achieve business goals. Ensures that electronic PHI (ePHI) is stored, transmitted, and accessed securely. Oversee and ensure budget continuity for all technical systems and resources. Ensures federal grants and annual state budgeting processes include considerations for technical resources needs.

Leadership and Supervision:

Serves as the Appointing Authority. This position is actively involved in recruitment and retention of Department personnel, utilizing established procedures, and starting the hiring process, interviews applicants, and recommends hire, promotion, or transfer. Provides oversight of all

Units Supervisory Personnel:

supervision, timekeeping, progressive discipline (inclusive of issuing Corrective/Disciplinary Actions and conducting Personnel Board Rule 6-10 Meetings), second level signature of performance planning and appraisal (PMAP), training and staff competency, etc. Completes corrective and or disciplinary actions. Position has thorough knowledge of State Personnel Rules and related CDHS policies. Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations. Establish and nurture highly effective relationships with employees, customers, and stakeholders that support and advance business goals and objectives. Establish and promote a positive service culture. Work to remove barriers that hamper inter-department communications. Provide oversight to establish and maintain two-way communication between key customers and stakeholders to ensure the achievement of BHA's mission and goals. Provide performance management through feedback and coaching. Address performance issues in a timely and responsible manner and effectively recognize high performers. Articulate changes in organizational and business priorities to staff in ways that encourage action and support. Support the development of employees that results in improved performance. Create and maintain a work environment that builds talent to ensure the continuity of leadership for the organization.

Partnership Relations:

As a senior leader, building and maintain strong relationships with senior officials, state agencies, legislators, and community partners to coordinate human services programs and carry out the mission of the BHA. Work closely with Division Directors and Chiefs to streamline business processes. Review the work of other regulators, constituents, and key stakeholders to anticipate and identify potential issues that may impede BHA results and work collaboratively to resolve issues and find acceptable solutions. Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the objectives of the organization. Represents BHA and the Commissioner at speaking engagements, external meetings, conferences, events, and other community activities.

Technology and Data Management:

Oversee the design and building of a statewide digital services system and products that get people the behavioral health support they need, faster, accurately, and in alignment with organizational objectives. Drives the production of actionable data insights through analytics and health evaluation that produce better outcomes. Oversee Data Governance principles and data access to drive accountability and continuous improvement. Responsible for data quality and information flow between providers and the BHA, reducing administrative burden. Oversees maintaining the critical data infrastructure that supports the delivery of BHA services and monitors their performance. Strong understanding of the complexity of health data interoperability and evaluation approaches to support the BHA mission. Influence and shape statewide health technology and data policy by representing the BHA in high-level health and human service negotiations and initiatives

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Experience:

Ten (10) years of progressively responsible professional experience in budgeting, finance, or technology, culminating in senior-level management of a complex (multi-disciplinary) organization that must have included at least: Two (2) years of professional public or business administration experience that included establishing organizational structure, developing strategic work plans, budget development and control, setting goals and objectives to achieve program results, and fostering a team environment.

OR Education and Experience:

Bachelor's degree AND at least six (6) years of progressively responsible professional experience in budgeting, finance, or technology culminating in senior-level management of a complex (multi-disciplinary) organization that must have included at least: Two (2) years of professional public or business administration experience that included establishing organization structure, developing strategic work plans, budget development and control, setting goals and objectives to achieve program results, and fostering a team environment.

Preferred Education:

Master of Public Administration (MPA) Master of Business Administration (MBA) Bachelor's or Master's in Management or Public Administration Master of Social Work (MSW) or Master of Public Health (MPH) Master of Public Policy (MPP) or Political Science Substitutions Additional appropriate education will substitute for the required experience on a year-for-year basis. Additional appropriate experience will substitute for the required education on a year-for-year basis.

Preferred Qualifications:

Executive Leadership and Experience 10+ years of leadership experience, including oversight of diverse operational functions. Senior leadership experience supervising seasoned staff operating multiple human services programs. Strong relationship builder and communicator with experience leading diverse work teams, developing an organization-wide strategy for program excellence, engaging community partners, and partnering with Senior Executives. Financial and Regulatory Acumen Knowledge of fiscal planning, budgeting, and reporting. Knowledge of relevant laws and regulations. Technology and Data Acumen Executive-level knowledge of technology and data infrastructure development. Executive-level knowledge of Data Governance framework knowledge. Knowledge of business processes and experience optimizing systems to drive business outcomes. Strong project management skills and understanding in Agile or similar methodologies. Operational and Interpersonal Skills Transformational mindset with a focus on process improvement, automation, and operational efficiency. Outstanding communication, interpersonal, and leadership skills. Excellent communication and collaboration skills, with the ability to engage both executives and technical teams. Excellent organizational and time-management skills. Highly motivated by the mission and finding great meaning in the work. Conditions of Employment Standard background check and reference check required This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position. Motor Vehicle Check, if the employee will drive a state-owned vehicle, either in an ongoing capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc. Must possess a valid, non-restricted Colorado Driver's License or a non-restricted U.S. Driver's License for positions within 30 miles of the CO state border Out-of-State Driver's License holders must obtain a valid, non-restricted Colorado Driver's License within 30 days of employment start date. Position requires travel, sometimes over multiple days, to perform job duties. Former State employees who were disciplinarily terminated or resigned in lieu of termination must: Disclose that information on the application. Explain why the prior termination or resignation should not disqualify you from the current position. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with

CDHS. CDHS

Selection Process Explanation Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications & Competencies:

Relevant years of state service experience. Minimum Qualification Screening Process A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes

WILL NOT

be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form . Do not use "see resume" or "see attached." You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated. Comparative Analysis Process - Structured Application Review After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. Your Work Experience/Job Duties Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question. Supplemental Questions Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing). How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available) The Assessment Process About Us & Benefits If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high-quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer: Strong, secure, yet flexible retirement benefits, including a PERA Defined Benefit Plan or PERA Defined Contribution Plan , plus 401(k) and 457 plans Medical and dental health plans Employer-supplemented Health Savings Account Paid life insurance Short- and long-term disability coverage 11 paid holidays per year, plus vacation and sick leave State of Colorado Employee BenefitHub Resource Center Employee Wellness program Excellent work-life programs, such as flexible schedules, training, and more Remote work arrangements for eligible positions •Some positions may qualify for the Public Service Loan Forgiveness Program . Our Values We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families, and communities we serve. We commit to respect, fairness, and access in every decision, policy, and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

Balance creates quality of life:

We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable:

We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters:

We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical:

We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together:

We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans. ADA Accommodations CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us . EEO Statement The State of Colorado is an equal opportunity employer We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. Additional Support For Your Application Toll-Free Applicant Technical Support If you experience technical difficulty with the NEOGOV system (e.g., uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints:

if you are having difficulty uploading or attaching documents to your application, 1) ensure your documents are PDF or Microsoft Word files, and 2) close the document before you attempt to upload (attach) it.

Required Supplemental Questions:

(Multiple Choice) The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll-free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links. This information is available to me, and I have read this information. I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.) Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. Yes/No If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Your application may be considered incomplete if you do not provide this information. An incomplete application may not move forward in the Selection process. If you are a former or current state employee, please identify which state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience. Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please explain why the prior termination or resignation should not disqualify your application from the current position. Toll-Free Applicant Technical Support