Job Description
Vaco Atlanta is hiring a Senior Director, VSC Claims to join a large-scale claims organization. Ou seeking a high-impact operations leader to rebuild and optimize its Vehicle Service Contract Claims function, leading over 100 team members across a growing organization. This is a true transformation mandate with executive visibility, budget support, and the opportunity to redesign people, processes, systems, and culture.
Role:
Senior Director, VSC Claims Location :
Greenville, SC Onsite:
100% onsite in Greenville, SC Travel:
periodic travel to ATL Job Type:
permanent Pay:
$150,000 - $170,000 annually + bonus What You'll Own:
End-to-end VSC claims operations performance Claims financial outcomes, leakage reduction, QA governance, and operational controls Workflow redesign, automation initiatives, AI enablement, and systems improvements Capacity planning, productivity, cost-per-claim, SLA performance, and team development Cross-functional partnership with IT, Risk, Finance, and executive leadership What You Bring:
10+ years of operations/claims leadership experience 7+ years leading large teams (75+ FTE) Strong financial acumen (loss ratios, severity, expense discipline) Experience transforming claims workflows, QA, controls, and automation Working knowledge of automotive mechanics / vehicle service claims preferred Executive presence with a data-driven, accountability-focused leadership style Why Join? Build and transform a major operation Executive visibility + support PE-backed growth environment Opportunity to create best-in-class claims operations Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer:
Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
