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Job Description
REGIONAL MANAGER
Path to Greater Leadership |Operations Regional Propane Distribution | Central Texas / Texas Hill Country Reports To CEO / Senior Leadership Location Central Texas / Hill Country (Multi-Location Oversight-Dripping Springs, Harper, Kerrville, Llano) Type Full-Time, Exempt
ABOUT THE COMPANY
We are a growing, relationship-driven propane distribution company serving residential and commercial customers across Central Texas and the Texas Hill Country. With a strong local reputation built on reliability and trust, Heart of Texas Propane is entering an exciting growth phase supported by a new ERP system implementation and a focused Relationship Driven Growth Initiative. This is a pivotal time to join our leadership team. Operations are being elevated under strong senior leadership, creating a unique opportunity to shape how we deliver exceptional service across multiple branches while building a high-performing, safety-first culture.
THE OPPORTUNITY
This is not a typical Regional Manager role. You will be the operational leader who bridges senior leadership and branch teams — the person who makes sure we deliver on our promises every single day. You'll coach and develop branch managers, drive operational excellence, champion safety, and ensure our service reliability fuels customer retention and sustainable growth. If you thrive on building strong teams, solving real operational challenges, and seeing the direct impact of your leadership in the communities we serve, this is your role. You'll have real ownership, direct CEO exposure, and the ability to make a lasting impact on our operations and culture.
WHAT YOU'LL OWN
Regional Leadership & Team Development Provide hands-on leadership and direction across multiple branches in Central Texas / Hill Country. Coach, mentor, and develop branch managers and emerging leaders. Build accountability, strengthen employee engagement, and support succession planning. Promote a strong, values-driven culture and collaboration between locations. Operational Excellence Oversee safe, efficient, and profitable branch operations including deliveries, service, resource utilization, and execution. Continuously improve processes, drive productivity, and ensure consistent standards across the region. Remove barriers so our teams can deliver reliable, high-quality service every day. Safety & Compliance Champion a true safety-first culture where safety is embedded in every decision. Ensure full regulatory compliance and work closely with the Director of Safety & Compliance. Support training and reinforce best practices to protect our people, customers, and assets. Customer Experience & Relationship Driven Growth Elevate customer service standards across the region. Resolve escalated issues and ensure operational performance supports long-term customer trust. Partner with Regional Growth Manager to prepare operations for new opportunities, smooth onboarding, and increased route efficiency. Financial & Operational Accountability Monitor performance, manage expenses, and drive profitability. Support capital planning and identify opportunities to strengthen the business.
WHO YOU ARE
You're a proven operations leader who leads by example and gets energy from developing people and improving results. You've successfully managed multi-location teams, driven operational improvements, and know how to balance discipline with relationship-focused leadership. You're comfortable in a growing company environment and excited to help take operations to the next level. You Bring Significant leadership experience with multi-location operations (propane, distribution, logistics, or service industries preferred). Strong track record in safety, operational efficiency, team development, and customer-focused execution. Excellent coaching, communication, and problem-solving skills. Ability to manage complexity while staying aligned with strategic goals. You Are A builder and developer of people and processes. Highly accountable, organized, and action-oriented. Comfortable with visibility and leading through influence. Passionate about safety, reliability, and earning customer trust every day. This Role May Not Be Right For You If You Prefer a purely hands-off or administrative leadership style. Are not energized by coaching and developing frontline leaders. Need highly structured processes with little room for innovation. Are uncomfortable balancing operational rigor with relationship-building.
WHAT SUCCESS LOOKS LIKE 30
Days Completed assessment of regional operations, key challenges, and team strengths. Built strong relationships with branch managers. Identified top 3 operational improvement opportunities. 60 Days Visible leadership presence established across branches. Initial process improvements and accountability rhythms in place. Safety and performance metrics clearly tracked. 90 Days Region operating with stronger consistency, safety focus, and team engagement. Clear contributions to customer experience and growth support initiatives. Branch leaders showing measurable development.
COMPENSATION & BENEFITS
Base Salary $80,000 - $110,000 (depending on experience) Bonus Discretionary annual performance bonus Benefits Health, dental, vision insurance | 401(k) plan PTO Paid time off + company holidays Growth Significant opportunity for greater leadership responsibility as the company scales.
WHY THIS ROLE
Make a highly visible impact on operations, safety, and customer trust across the region. Work directly with the CEO and senior leadership on strategic initiatives. Help build a high-performing, people-focused organization in a stable, essential industry. Live and lead in the communities you serve — your work directly strengthens local relationships. Join at a transformative time with new systems and growth momentum.
HOW TO APPLY
Please submit: Your resume A brief note (3-5 sentences) describing your experience leading multi-location operations and developing teams in a service-driven environment. Candidates who clearly highlight their leadership style and operational impact will stand out. We move quickly for the right person.
Pay:
$80,000.00 - $110,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
