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Job Description
Chief Operating Officer Wappler Capital Fort Worth, TX Job Details Full-time $150,000 - $250,000 a year 7 hours ago Qualifications Performance dashboard reports Dashboard development Operational analysis IT management Tooling Operational management Yardi Operations transformation Dashboard creation support Process design System design Scalable systems Small business experience Technology management Organizational development strategy Budgeting AI-driven automation Lean management AI strategy Process management Automation tools Financial process automation Full Job Description Chief Operating Officer (COO)Multifamily Distressed & Turnaround | Building the Operating Engine of an
Institutional-Grade Firm Company:
Wappler Capital Location:
Fort Worth/Dallas Based, with regular travel to assets across the portfolio Reports to: President & Co-Founders The opportunity Wappler Capital is a real estate private equity and operating company that buys, fixes, and operates underperforming and distressed assets: multifamily, across multiple states, funded through a Reg D 506(c) structure. We are owner-operated, capital-disciplined, and aggressively expanding into distressed and value-add multifamily at a scale that demands a real operating leader. We are acquiring large, mismanaged multifamily portfolios the kind that come with broken collections, deferred maintenance, missing financials, and a property management company that needs to be replaced in 60 days. Our edge isn't just buying right. It's operating right, with a fraction of the headcount a legacy operator would throw at the problem. We are not looking for a caretaker who keeps the trains running. We are looking for the person who designs the railroad the people, the processes, the technology, and the AI-driven workflows that let a lean team run an institutional-quality portfolio. You will inherit a founder-built operation and turn it into a machine that an institutional LP, a lender's asset manager, or an acquirer would look at and immediately trust. If you've built multifamily operations from the ground up before you believe AI and systems are now the single biggest lever in this business; keep reading. What you'll own. Turnaround & stabilization execution Lead the operational takeover of newly acquired distressed and underperforming assets — often hundreds of units at a time. Own and continuously refine a repeatable first-90-days stabilization playbook: stop the bleeding on collections and delinquency, triage deferred maintenance, re-establish leasing and occupancy, and bring chaos into a reportable, controllable state. Stand up new property management whether transitioning third-party managers or building in-house fast and cleanly, with no gap in rent collection or resident communication. Drive the value-add thesis through to
NOI:
renovation/capex execution, unit turns, repositioning, expense normalization, and lease-up. 2. Property & portfolio operations Own day-to-day operating performance across the multifamily portfolio: occupancy, leasing velocity, collections and delinquency, renewals, turn times, maintenance/work-order throughput, and resident experience. Build the operating cadence weekly performance reviews, variance analysis against budget, and clear escalation paths that keeps every asset accountable to plan. Manage and develop regional managers and site teams; set the standards, SOPs, and scorecards they run against. 3. Systems & AI — the core of this role This is where we will out-execute operators twice our size. You will be the architect of the company's operating system, not just a user of it. Design and own the technology stack end-to-end: property management system (Yardi / Entrata / RealPage / AppFolio / Rent Manager), revenue management, accounting integration, CRM/leasing, maintenance and work-order systems, and a single source of truth for portfolio data. Build AI-driven workflows that replace manual labor: automated rent-roll and financial normalization, lease abstraction at scale, document/OCR processing for diligence, automated variance and anomaly detection, AI agents for resident communication and collections follow-up, maintenance triage and dispatch, and automated investor/lender reporting. Build the BI layer (Power BI / Tableau / Looker or custom) so leadership sees real-time NOI, delinquency, occupancy, and capex against plan — across every asset, on one dashboard.
Operate from a force-multiplier philosophy:
every recurring process should be a candidate for automation, and headcount should be added only where AI and systems genuinely can't reach. 4. People & organizational build-out Build the org chart that scales: define the roles, hire the regional and corporate operators, and create the management structure that holds together at 5x the current unit count. Establish the SOPs, training, onboarding, and accountability systems that let new properties be absorbed into the platform without reinventing the wheel each time. Set culture for the operating side of the house — high-ownership, data-driven, lean. 5. Asset management & financial operations Translate business plans into operating budgets, then drive the team to hit them; own the gap between underwriting and reality. Partner closely with the investment side on diligence, takeover planning, and post-close execution so that what we underwrote is what we operate. Own operational inputs to lender compliance, investor reporting, and fund-level performance. 6. Institutional readiness Build the controls, documentation, reporting rigor, and process discipline that make the firm audit-ready and credible to institutional capital and lenders. Professionalize the operation so that scaling capital, units, and complexity does not break the system. What we're looking for Must-haves You have built multifamily operations from the ground up multiple times. This is non-negotiable. We want a serial operations builder, not someone who inherited a mature, fully staffed platform and maintained it. Distressed / turnaround track record. You've personally led the takeover and stabilization of broken or underperforming multifamily assets and driven them to stabilized, profitable operation. Deep AI and systems fluency. You don't delegate this you design it. You've personally built or directed the buildout of tech stacks, automations, dashboards, and AI-driven workflows in a real estate or operating context, and you stay current as the tools evolve. Proven scaling experience. You've taken an operation from small/founder-run to institutional-grade — the processes, controls, reporting, and org structure that come with it. Financial command. You read a rent roll, a T-12, and an operating budget fluently, and you manage the business to NOI, not to activity. Lean-operator mindset. You'd rather solve a problem with a system than a new hire, and you've proven you can do more with less. Strongly preferred Familiarity operating inside a Reg D fund / LP-GP structure with investor and lender reporting obligations. Hands-on comfort with the modern stack — PMS administration, BI tools, scripting/automation platforms, and applied LLM/AI tooling — not just vendor management. Experience with property management transitions, receiverships, loan workouts, and distressed acquisitions. Who will thrive here The right person is an operator and a builder in equal measure — equally comfortable walking a distressed 300-unit property the day after closing and architecting the AI workflow that will report on it. You move fast, you write things down, you build systems that outlast you, and you treat a lean structure as a competitive advantage rather than a constraint. You want ownership in the outcome, not just a paycheck for the effort. Compensation & structure We expect to attract this person with real upside, not just salary. The package is built around three components: Base salary — ~$250k Performance bonus — tied to portfolio operating performance and stabilization milestones, points on refi. Equity / promote participation — a meaningful stake in the outcome you help create (specify vehicle: GP equity, carried interest, co-invest, or phantom equity) . Send a resume and a short note covering: The multifamily operations you've built from the ground up, and the role you played each time. A distressed or turnaround situation you personally led — what you took over, what you did, and the result. A specific example of a system or AI-driven workflow you built that replaced manual work or meaningfully changed how an operation ran.
