Chief Operations Officer
Bank of Wisconsin Dells
Wisconsin Dells, WI (In Person)
Full-Time
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Job Description
Bank of Wisconsin Dells, a successful billion dollar bank, is seeking a strategic, experienced, and hands-on Chief Operations Officer to join our executive leadership team. This role is ideal for a banking leader who can translate strategy into action, strengthen operational performance, and help guide a growing community bank through continued innovation and change. If you are a strategic operations leader who values community banking, collaboration, and continuous improvement, we encourage you to apply and explore this opportunity to help shape the future of Bank of Wisconsin Dells. About the Role The Chief Operations Officer is a senior executive leader responsible for overseeing the bank's operational functions, technology coordination, process improvement, vendor management, and business continuity while helping drive strategic initiatives, operational excellence, and a strong customer and employee experience. The ideal candidate brings deep community banking experience, proven leadership ability, and a practical approach to strengthening workflows, controls, and teams in support of the bank's continued growth. What You'll Do In this role, you will: Lead key operational areas including loan operations, deposit operations, electronic banking, and technology support. Improve processes, controls, and workflows to promote efficiency, consistency, scalability, and service excellence. Oversee operational policies, procedures, reporting, and performance metrics to support sound decision-making and continuous improvement. Partner with executive leadership to implement strategic priorities and support the bank's long-term growth goals. Provide executive oversight of major operational, technology, and process improvement initiatives. Collaborate across departments to ensure operational practices align with customer needs, business goals, and regulatory expectations. Support innovation and digital transformation efforts by helping the organization implement new technologies and improve operational readiness. Develop leaders and strengthen teams through coaching, accountability, performance management, and succession planning. Promote strong internal controls, risk awareness, and timely resolution of operational issues and corrective actions. What We're Looking For Bachelor's degree in business, finance, accounting, management, or a related field, or equivalent work experience. At least 10 years of progressive banking experience, including strong knowledge of community bank operations and operational risk practices. Previous leadership experience with a proven ability to build teams, develop talent, and lead through change. Experience with process improvement, system implementations, and cross-functional projects in a regulated environment. Strong understanding of banking operations, internal controls, audit expectations, vendor management, and regulatory compliance. Excellent communication, decision-making, and problem-solving skills, with the ability to collaborate effectively across the organization. A practical, steady, and service-oriented leadership style with a strong commitment to operational excellence.