Legal Performance Manager

Legal Performance Manager Firstsource Advantage - 2.9 Thousand Oaks, CA Job Details Full-time $70,304 - $80,000 a year 3 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Microsoft Outlook Law Team leadership Performance Reporting Metrics Reporting Bachelor's degree Attention to detail Document review Organizational skills Management reporting Legal case management Leadership Policy Development Managing litigation projects Cross-functional communication Standard operating procedures drafting Time management Litigation response management Full Job Description About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company. With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and

FTSE 100

companies. Job Summary We are looking for a candidate to serve as a Performance Manager, representing the company's and client's interests as a liaison. The candidate will have oversight and be responsible for driving the legal process and performance with several vendor law firms. The ideal candidate will be comfortable helping vendor firms assertively pursue litigation strategies by assisting with media support, file review, resolution discussions, and timely escalation of important issues. The applicant should be comfortable working with attorney and non-attorney firm management via regular daily contact and formalized weekly performance calls.

Qualifications:

Bachelor's degree in a relevant field such as Business, Law, Operations, or a Juris Doctor (JD) degree Drafting and analytical skills to update and develop new operational procedures Solid understanding of the legal process, with the ability to manage cases through all phases of litigation Proven ability to multitask and maintain a high level of attention to detail in a fast-paced environment Intelligent, detail-oriented, and customer-service savvy interactions Excellent presentation skills, both written and verbal skills Highly skilled in Outlook, Excel, and Word Comfort communicating with information systems professionals for reporting and automation. Ability to interact effectively with a wide range of staff throughout the company Aptitude in identifying and resolving issues in file resolution and litigation timeliness Ability to track and report on daily and monthly collection metrics

Competencies:

Leadership Skills Communication Proficiency Organizational Skills Presentation Skills Thoroughness Time Management Problem Solving/Analysis Financial Management Compensation & Benefits:

Salary potential: $70,304 - $80,000 Incentive Plan 401k Vacation & Sick Time Medical, Dental, Vision and more Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's I-9 to confirm work authorization.

Job Type:

Full-time Pay:

$70,304.00 - $80,000.00 per year

Benefits:

401(k) matching Health insurance

Education:

Bachelor's (Required)

Experience:

Leadership:

3 years (Required) legal review: 1 year (Required) Ability to

Commute:

Thousand Oaks, CA 91360 (Required)

Work Location:

In person