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Job Description
We are seeking a hands-on Yardi Administrator to take ownership of day-to-day Yardi support, ticket resolution, and small enhancement projects. This Yardi Administrator role is critical in centralizing Yardi expertise and alleviating an existing team member who is currently managing a high volume of system-related work.
This Yardi Administrator role is a highly interactive role requiring strong troubleshooting skills, functional Yardi knowledge, and the ability to work closely with end users to resolve issues in real time. This Yardi Administrator role is for an onsite long term contract to fulltime position. Key ResponsibilitiesServe as the primary owner of Yardi application support, managing a high volume of tickets related to:
User errors and training gapsData inconsistencies and correctionsWorkflow and process-related questionsTroubleshoot and resolve issues by:
Walking users through problems step-by-stepExplaining system behavior and proper usageApplying backend fixes and data updates as neededSupport a Yardi v7 (legacy) environment while assisting with the transition to Yardi ElevateExecute small enhancement projects including configuration updates, cleanup efforts, and process improvementsProvide functional support across key Yardi modules:
Procure-to-PayFinancials (basic accounting processes)Residential / Public HousingInspectionsMaintenance applications and integrationsAct as a liaison between business users and technical teams when needed