Home Medical Equipment Specialist | Rochester, MN | Contract

Home Medical Equipment Specialist | Rochester, MN | Contract Business & Care Management Rochester, Minnesota Contract Mar 25, 2026 Home Medical Equipment Specialist | Rochester, MN | Contract Walker Healthforce is seeking a Home Medical Equipment Specialist with 2-3+ years of experience. This is a contract opportunity.

CORE REQUIREMENTS

Strong human relations, communication, problem solving, and organizational skills to interact with a variety of customers and personnel, both within and outside the institution. Must be able to work independently and in a team environment. Candidate should have experience working with Windows based software, Microsoft Word, Excel, and the Internet. Keyboarding experience required. Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail. Basic to moderate computer knowledge Healthcare background/verbiage knowledge Basic insurance knowledge Basic communication skills to effectively collaborate with others Strong customer service experience Microsoft office skills/ Epic experience Effectively reads, writes, speaks and understand English. Able to learn technical tasks and able to follow written and verbal directions. Comfortable utilizing technology, problem solving and efficient with software applications. Exceptional customer service and communication skills with high level professionalism and ability to have crucial conversations. Proven ability to multi-task and make good decisions regarding customer service. Must be able to work independently as needed. Physical and mental stamina to be able to withstand what can often be a fast-paced environment; may be on feet or sitting on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds.

WE CONSIDER IT A BONUS IF YOU ALSO HAVE

Prior customer service, sales, healthcare, or patient care experience preferred. Prior DME experience is preferred but not required. Knowledge of Medicare, Medicaid and/or private insurance billed preferred with attention to detail. Instrument Specialist Certification required or obtained within 6 months. Certified Instrumentation Specialist Certification. Instrument Specialist Certification (or within 6 months). Successful completion of a vocational program for Central Service preferred

JOB DESCRIPTION

Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May provide patients with mobility aides, breast pumps, CPAP machines and supplies, over the counter compression or braces training, ostomy supplies, urology supplies, wound care supplies and oxygen services, or other durable medical equipment or medical supplies depending on store location. May be assigned to working on the medical supply store floor or in a call center environment.

WHAT WE OFFER

Competitive compensation package Weekly pay via Direct Deposit Medical, Dental & Vision available 401k options

WHY WORK WITH WALKER?

Access to our top ranked team of recruiting and placement specialists Continuous, one-on-one support from a dedicated engagement manager Professional resume development and interview preparation Contact our Recruiting Team today to experience the Walker Healthforce difference!

ABOUT US

Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we're custom not commodity and we've been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today! We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. #IND1