Supervisory Program Manager

Summary Protect your homeland and defend your culture. Join USCIS , America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Program Manager, you will provide oversight of complex, evolving, and diverse functions and ensure organizational goals essential to the direction and operation of USCIS are achieved. Responsibilities Oversee the planning, direction, budget, resources, internal controls performance measures, and execution of a major programmatic and/or critical program for which the scope and effect have department or government wide impact. Formulate, manage, and approve strategic objectives, priorities, and short and long term plans, goals, and objectives to meet agency's mission; capitalize on opportunities, as well as manages risks. Direct all HR and EEO programs for subordinate employees to include: recruitment, selection, promotion, training, awards, discipline, and evaluating performance; practice sound position management in assigning work, determining position allocation. Develop and determine innovative approaches to solve complex problems, internal controls, budget issues, and policy and procedures. Manage, justify, propose, or negotiate projects/programs through briefings, presentations or meetings with stakeholders, high-ranking officials and top level management in order to build support, resolve issues, or respond to inquiries or complaints.

Requirements Conditions of Employment Conditions of Employment:

You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement:

There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Supervisory/Managerial Probationary Period:

You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position. Qualifications The qualifications for this position must be met by 11:59 PM (Eastern Time) on 05/20/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 05/20/2026. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the

MAJORITY

of the following duties: Managing a professional, technical, or administrative program or program segment that has national, government-wide, regional or multi-state impact. Providing expert advice on program issues to officials within the organization and/or to contractors. Leading a work environment that motivates, develops and challenges employees to make effective and efficient use of available resources and achieve objectives. Supervising, planning and assigning work of subordinate staff, and implementing at least three of the following: EEO policies, employee discipline, performance management, recruitment and selection of staff, training, budget, and/or resolution of complaints and grievances. Establishing, documenting, presenting and defending program level requirements and justifications as a Program Manager. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 05/20/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note:

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience:

If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Education

EDUCATIONAL SUBSTITUTION

: There is no educational substitution at this grade level. Voluntary Separation Incentive Payment ( VSIP ): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment ( VSIP ) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of M To view full details and how to apply, please login or create a Job Seeker account