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Job Description
Proposal & Sales Operations Manager Sidewinders
LLC - 2.8
Bluffdale, UT Job Details Full-time From $85,000 a year 1 day ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications CRM software Sales support Sales proposal development Content creation for technical audiences Customer relationship building Salesforce Client rapport building Presentations for conferences or internal meetings Process design Inside sales Corporate training teaching experience Project management Proposal writing Presentation skills Client retention Client management Contracts Training & development Project contract management B2G Process management Time management Full Job Description Who We Are Founded in 2011, Sidewinders is family-owned and operated. We are trusted in the power generation industry for our exceptional knowledge of generator maintenance and repair. We are committed to building long-lasting client relationships and delivering outstanding safety, quality, and performance - in that order - on every project, without exception. The alignment of our company values, our people, and our projects is what makes Sidewinders a premier aftermarket option for generator service. Sidewinders services a range of small to large companies within the USA and globally, such as: General Electric, ABB, and Northwestern Energy.
Learn more about Sidewinders here:
https://www.sidewindersllc.com/about-us/ The Opportunity Our Proposal & Sales Operations Manager is a critical member of the Field Services division as we continue to scale our business. This role will have two key focus areas: 1) leading sales operations in a manner that drives Sales team effectiveness; 2) preparing winning RFPs, Proposals, and Contracts that balance client expectations with company standards. Our ideal candidate will leverage their career and industry experience to quickly gain a technical & operational understanding of our business. They are searching for an opportunity to be a program owner in a growing company; helping us evolve towards best-in-class practices. They are a team player who knows how to use their role to bridge gaps internally and is willing to jump in to help others. They care about building long term, trusting relationships with our clients. And they always put quality and safety first.
Your day-to-day may include:
Proposal Management Manage RFPs, creation of Proposals and Contracts including scoping (resources, schedules, costs) and document preparation. Support Sales team with client and internal team communications during pre-sale stages, including monitoring Sam.gov and other RFP resources for leads. Identify client requirement exceptions that require Sales and/or Leadership reviews based on established company standards. Contribute to transition of projects from commercial to project management teams (pre- to post-sale). Actively self-educate on technology advancements and trends applicable to our industry. Sales Operations Management Create structured processes and templates to support effective and efficient Sales workflows for participants and approvers; keeping an eye on continuous improvement as we scale. Ownership of CRM (Salesforce) platform, including configurations and day-to-day client record management. Collaborate with Finance and Leadership to design and maintain effective Sales reports. Accountable for training internal teams on relevant Sales processes, materials and software.
What we expect of you:
Bachelor's degree in relevant discipline, or equivalent years of relevant experience. 5+ years of experience in relevant roles such as proposal/contract management, sales operations, inside sales, application/sales engineering, including: 2+ years experience in proposal/contract management roles and 2+ years experience in sales oriented roles such as sales operations, inside sales, application/sales engineering. 2+ years industrial, utilities, or commercial construction industry experience. Power and/or hydro-generator industry experience is a huge plus. Demonstrated knowledge of contracting best practices and experience managing contract values of >$1M. Proven ability to interpret company strategies and translate into effective processes and materials. Experience working within (or closely with) Sales/Business Development teams. General technical acumen and experience utilizing Google and Microsoft Suites. Experience utilizing relevant software such as
CRM, PM, ERP
; some configuration experience preferred. Excels at creating organizational systems to balance and prioritize multiple projects. Creating technical content for presentations for various levels of an organization both internal and client-facing. Experience and comfort facilitating internal trainings and leading process/material implementations. Team player who can successfully balance working independently and collaborating with others. Strong work ethic with ability to be successful in virtual environment. Demonstrated ability to develop effective relationships with clients and internal partners based on understanding and trust. Proven track record of responsiveness with strong time management skills. Exceptional communicator (written and verbally) with technical and non-technical audiences. Ability to travel occasionally to client sites within North America.
Screening Requirements:
To comply with various regulations that govern our clients, the following requirements apply: Drug Screening (pre-hire, pre-client onsite visits, reasonable suspicion, post-accident/incident) Criminal & Background Screening (criminal record will not necessarily prevent your eligibility for hire)
Location:
Hybrid in-person four days a week at our Bluffdale location; remote one day a week. Benefits & Perks Medical/Rx Insurance Dental & Vision 401k & Profit-Sharing Contributions Life Insurance (100% Employer Paid) Short-Term Disability (100% Employer Paid) 10 Paid Holidays Paid Time Off up to 26 days annually based on seniority (up to 13 days year 1) Breakroom snacks & meals
Job Type:
Full-time Pay:
From $85,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Experience:
power and/or hydro-generator industry: 1 year (Preferred) supporting sales operations and/or inside sales: 2 years (Required) Proposal /
Contract Management:
2 years (Required) industrial, utilities, and/or commercial construction: 2 years (Required) Ability to