Warranty Administrator

Warranty Administrator Why you ll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k+ Community Service Day + Spotlight Awards + CFSP Prep Certification Program

POSITION SUMMARY

The Warranty Administrator reports to the Project Coordinator, Supervisor Located -Knoxville, TN Full-Time Hybrid The Warranty Administrator is responsible for reviewing and managing all aspects of foodservice equipment and design projects, ensuring proper conversion into the ERP project modules. This role collaborates closely with various departments to facilitate project execution, billing accuracy, and profitability analysis.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Creating Warranty Sheets & Manuals SNI (Shipped not Invoiced) - assisting different groups that are behind with their SNI Creating CO s so that a PO can be generated to get an ASA (Authorized Service Agent) paid or out to a job Uploading Invoices into Service Channel Updating Assets in Service Channel Taking Warranty calls from multiple accounts Dispatching ASA s Correspondence through emails in Outlook Updating Safeware warranties

COMPETENCIES

Basic accounting principles in the interpretation of a customer order and pricing. Solid mathematical skills with the ability to reconcile costs and margins. Clear written and verbal communication skills. Accurate data entry skills and attention to detail. Proficiency in Microsoft Office, including Word and Excel. Understanding of Lawson M3 preferred and understanding of POM. Ability to multi-task, organize, and prioritize work effectively.

QUALIFICATIONS & EXPERIENCE

1 - 2 years of basic accounting or job quoting experience, or equivalent military or practical experience. Ability to successfully pass a background check post offer acceptance.