Warranty Administrator

Warranty Administrator Baytown, TX Job Details Full-time $15 - $18 an hour 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Computer operation Customer communication Supplier management Computer literacy Mid-level High school diploma or GED Updating inventory records Organizational skills Computer skills Appointment scheduling Claims documentation management Communication skills Technical Proficiency Dealership experience Full Job Description Warranty Administrator Job Summary Our dealership is seeking an experienced Warranty Administrator to manage our warranty claims. In this role, you will discuss the order and expectations with the customer, prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, you will resubmit and follow up to try to move the claim forward for approval. You will also be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and keeping up-to-date on factory recalls and announcements. Warranty Administrator Duties and Responsibilities Discuss the warranty claim and expectations with customers Prepare and process warranty documentation according to manufacturer guidelines Submit claims quickly and efficiently Follow up with manufacturers to ensure claims are being processed properly Adjust and resubmit any denied claims to secure payment for warranty work Keep accurate inventory of ordered warranty parts and organize vendor paperwork Warranty Administrator Requirements and Qualifications A high school diploma or equivalent 2+ years of experience working in a dealership, preferably with service or warranties Proficiency with basic computer programs Excellent communication and organizational skills

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Computer skills: 1 year (Preferred) warranty: 1 year (Preferred)

Work Location:

In person