Warranty Administrator (Automotive)

Warranty Administrator Job Description:

The Warranty Administrator reviews and processes all warranty claims for the service department. They also assist in the procurement and tracking of replacement parts and monitor the progress of all warranty-related service work. Warranty Administrators are adept at multi-tasking, working in a fast-paced environment, and understanding complex processes and procedures.

Warranty Administrator Job Responsibilities:

Processing all warranty claims for reimbursement Maintaining warranty receivable schedules to secure payment Assisting Service Department in use of proper operation codes and labor times applicable to warranty repairs Reviewing and distributing manufactures' campaigns, product recalls and bulletins Ensuring all aspects of the warranty process are fulfilled for audit requirements Maintaining electronic/filling records of all claims submitted, returned/rejected or paid Performing other duties as assigned

Warranty Administrator Job Requirements:

Minimum 5 years of dealership Warranty Administrator experience required Experience with Reynolds & Reynolds DMS required Import franchise dealership experience preferred Strong computer and data entry skills Excellent organizational skills with strong attention to detail Working knowledge of dealership service department operations, policies, and procedures Ability to review and process warranty claims accurately and efficiently Strong communication and problem-solving skills Ability to work professionally with technicians, advisors, management, and manufacturers Ability to thrive in a fast-paced dealership environment Position is onsite and requires in-person attendance at the dealership

Job Type:

Full-time Pay:

From $72,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Do you have Reynolds and Reynolds DMS experience? How many years of import franchise dealership experience do you have?

Education:

High school or equivalent (Preferred)

Experience:

Automotive Warranty Administrator:

5 years (Required)

Work Location:

In person