Med Spa Manager

Med Spa Manager

HEALTH + GLOW

Tampa, FL Job Details Full-time 21 hours ago Benefits Paid time off Employee discount Qualifications Google Workspace Customer communication Working in the beauty industry Sales management Operational management iOS In-person customer service Healthcare practice inventory management Team development Store management Sales strategy Training & development Retail management Task assignment Delegation Management experience within retail industry Full Job Description Become the Med Spa Manager at Health + Glow We are currently seeking an experienced, passionate, organized and motivated Med Spa Manager for our Medical Spa. Candidates must have a passion for the beauty and wellness industry, operations and sales.

Position Overview:

A Med Spa Manager at Health + Glow is responsible for the various team members who report to you and enable the smooth function of the med spa's day-to-day operations. They must also ensure that the policies and guidelines laid down by management are implemented by all team members within the med spa. They will oversee the day-to-day operation of the front desk, retail area, treatment areas and team members. Also, deal with customer grievances and complaints. They must be able to work under pressure and multi-task, with the ability to take on any role required to facilitate a good workflow.

Duties and Responsibilities:

Implement policy and procedures for various aspects of operations. Enhance current and create new standards Responsible for hiring, training, scheduling, performance reviews, conflict management, business building, skill enhancement and goal setting Implement a healthy, effective level of communication between all team members Ensuring med spa treatment quality controls, including service, cleanliness and product usage Managing purchase orders for professional treatment and operational supplies Development of sales targets and analysis of weekly, monthly and annual goals and strategy for increase in sales Implement monthly promotions and programs and special events Responsible for inventory management within the med spa Maintains and develops operating budget Deal with guest complaints/concerns and try to resolve problems independently whenever possible Provide an unequaled experience for our guests and associates Meet regularly with owners and attend meetings as required Prepare payroll Assist in short and long range strategic planning to ensure that the med spa operates cost effectively and efficiently Organize in house events, promote specials and attend offsite events

Qualifications:

Minimum of 5+ years management or operational experience within Med Spa Industry BA preferred or certificates/licenses in related field Knowledge of med spa products, med spa and medical cosmetic procedures and inventory management Working knowledge of Zenoti, G Suite, Microsoft and iOS Must be able to be productive and efficient in a fast-paced environment Detail-oriented, with the ability to multi-task and delegate work appropriately and fairly Must have strong written and oral communication skills Must have the ability to deal well with people Must be able to prioritize and multitask Ability to create and implement documents Strong customer service orientation and skills Exceptional detail in follow-up Excellent cost control skills Ability to produce consistent profits Assume responsibility/accountability Creative problem solving skills

Job Type:

Full-time Benefits:

Employee discount Paid time off

Work Location:

In person