MBA Intern, Commercial Strategy (Summer 2027)

How you'll help us Keep Climbing (overview & key responsibilities) The Commercial Strategy MBA Program is designed to build a strong, versatile, and values-driven leadership pipeline for Delta. With ever-changing business needs, Delta seeks MBA talent to solve some of our biggest challenges and ensure a competitive position in the marketplace. This 12-week summer internship centers on a high-impact strategic project in one of the below Commercial departments located in our Atlanta, GA headquarters. Throughout the summer, interns will also collaborate and engage with colleagues in the Finance MBA Intern program and across the operational teams, gaining exposure to enterprise-wide decision-making and what it truly means to lead at Delta. Potential Commercial department placements for interns include:

PRICING & REVENUE MANAGEMENT

Optimize Delta's product pricing over millions of route and date combinations to grow revenue and provide customer choice leveraging deep analytical insights, industry-leading tools and technology, and cross-commercial engagement. NETWORK (ROUTE)

PLANNING

Maximize system profitability by aligning capacity with demand through the disciplined deployment of aircraft, including optimization of scheduled flight times, market level capacity, and development of high-value new route opportunities.

GLOBAL SALES & DISTRIBUTION

Improve the value proposition for Delta's corporate clients by evaluating the financial impact of incentive programs and designing data-driven sales strategies that drive incremental revenue. Leverage technology to deliver consistent Delta products across all channels, strengthening customer trust and confidence in Delta as a retailer.

CUSTOMER ENGAGEMENT & LOYALTY

Leverage data-driven insights to monitor performance, identify trends, and refine offerings across the SkyMiles ecosystem—including Medallion elite benefits, Sky Club experiences, and the American Express co-brand partnership—to deepen engagement and loyalty among Delta's most valuable customers.

RESERVATIONS

Develop recommendations for process improvements for reservations centers, call-handling strategies, and customer segmentation to enhance service quality, increase employee engagement, and drive cost efficiencies. Compensation for this internship is provided at $9,493 per month, subject to applicable taxes and withholdings. Benefits and Perks to Help You Keep Climbing With over 100,000 Delta employees across the globe, our culture is rooted in a shared commitment to living our values - Honesty, Integrity, Respect, Perseverance and Servant Leadership - every day, in everything we do. When you join Delta, you truly begin the journey of your lifetime! Domestic and International (standby) flight privileges for employees and eligible family members Access to over 500 discounts and specialty savings through Deltaperks such as car and hotel rentals, pet health services, Apple product discounts, exclusive tickets to sports games and more Competitive pay for students based on their working hours Industry-leading profit sharing program available for Co-Op/Intern Students employed as of 12/31 Eligible for pay on Holidays that are observed in your dedicated work area Once in a lifetime experience through Career development programs to achieve your long-term career goals Programs to engage with community service and sustainability Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health On-site campus amenities include Starbucks, Gym, Emory Clinic, Walmart pharmacy and store, healthy dining options through Sodexo, edible garden and mental health coach Backup dependent care services offered for 25 days highly subsidized by Delta Housing Stipend available for students who reside more than 50 miles from work location What you need to succeed (minimum qualifications) Current MBA Student Must complete the first year of an MBA Program by the Summer of 2027 Must have a planned MBA program graduation date by the Summer of 2028 At least three years (36 months) of post-undergraduate work experience in a dynamic, professional environment or relevant military experience Must be able to work onsite in our Atlanta, GA office for the duration of the internship Curiosity about the airline industry Analytical and creative problem solving Consistent track record of excellence Ability to excel in fast-paced, matrix-team environment Strong analytical, leadership, and communication (written and verbal) skills Embraces diverse people, thinking, and styles Possesses a high school diploma, GED, or high school equivalency Is at least 18 years of age and has permanent authorization to work in the United States What will give you a competitive edge (preferred qualifications) Ideal candidates are proactive self-starters who excel at driving impactful business results and take full ownership of their projects Experience building and fostering strong relationships throughout the organization while incorporating cross-functional knowledge into project recommendations