General Manager

Overview This is not a "manage the front desk" job. This is an opportunity to lead the energy, culture, sales growth, and daily operations of a fast-growing boutique fitness gym. One high-energy leader can completely change the atmosphere of a gym — and we're looking for that person. You'll spend about 50% of your time driving memberships, building relationships, following up with leads, and creating an unforgettable member experience. The other 50% is leading operations: developing coaches, managing schedules, planning events, maintaining standards, and helping the gym run at a high level every single day. We want someone who thrives in fast-paced environments, brings positive energy into every room, leads from the front, and loves accountability, teamwork, and growth. If you're ambitious, organized, socially confident, fitness-minded, and excited by the idea of building a community while growing a business, this role was built for you. You take extreme ownership in success and failure. You refuse to settle for average. You are constantly looking for ways to improve yourself, elevate your team, and create a stronger experience for every human who walks through the doors. You don't just represent our Core Values at work — you live them personally and professionally. Gym success = your success! Duties You will lead from the front You will drive revenue You will contact leads, cold outreach, create partnerships You will coach people, not babysit This role is for someone who wants ownership You must thrive in fast-paced environments You are energized by goals and accountability You will communicate clearly to team members

Requirements:

Must be high energy Must have sales aptitude Must not be selfish or self-centered Must be a team player Must be able to prioritize tasks, time-block, and know what is urgent and what can wait Grouping activities is essential Must understand that this is a business. In order to help people and provide for all teammates, it must be profitable Must LOVE appreciating customers and giving them an amazing experience to keep them coming back Must give

EXCEPTIONAL

service. Understanding that the reason it is called work is because the position requires

WORK Lead and Sell:

Responsible for the continued growth through sales Implement/Execute all current Marketing Strategies Listen to team members' feedback Inspire and motivate teamwork for achieving goals Monitor team members' participation to ensure the training they are being provided is being put into use Recognize and acknowledge the skills of key team members and utilize their strengths to the benefit of the team Align meetings and training with overall business goals and initiatives Lead staff meetings to ensure all team members stay informed: 1-on-1 Quarterly Staff Evaluations Weekly Staff Meetings Quarterly Planning Meetings In addition to regular hours; also expected to attend and assist at all Company Events, Challenges, Staff Meetings, and additional training or coaching workshops

Operations:

Manage the flow of day-to-day operations and client accounts Maintain customer service standards Monitor and control expenses within the allotted budget Organize all tracking for acquisition and retention Collaborate and stay connected with HQ to meet and exceed standards Prepare various promotional materials and in-store displays Oversee stock levels and order new items when required Ensure facility is maintained clean, safe and orderly Ensure equipment is kept in good working condition Mediate disagreements between members. Set a behavioral code if necessary

Retention:

Ensure high levels of customers satisfaction through excellent service Deal with all issues that arise from customers (complaints, grievances etc) Oversee delivery and delegation of the systems for the ultimate athlete experience Qualifications Proven experience in either: team leadership in retail environment with supervisory responsibilities, assistant manager, fitness sales, community manager, sales associate Strong and confident in sales and training & development Adept in employee orientation Demonstrated expertise in inventory management, POS systems operation, merchandising, and retail math Excellent leadership qualities with the ability to supervise teams effectively while fostering a positive work culture Strong communication skills combined with organizational skills for efficient operations Previous assistant manager or shift management experience with proven sales experience preferred. Comp Structure Base salary Bonus tied to targets If you grow the gym, you grow Join us as our GM and lead a vibrant team dedicated to delivering unparalleled client experiences!

Pay:

$35,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Tuition reimbursement

Work Location:

In person