Pre-Service Center Manager

Position Summary The Pre-Service Center Manager's primary responsibility is to direct, supervise and coordinate daily activities of the Scheduling and Financial Verification department which includes pre-registration, insurance verification, pre-authorization/certification requirements, and TOS collection education for the Health System, to include both Hospital and Specialty Physician Practices. The Manager is responsible to ensure the dept delivers timely, quality services in accordance with contractual agreements, federal regulations, health system policies and procedures while upholding professional standards, high levels of customer service and open communications. Education Bachelor's of Business - Preferred Experience 3-5 Years Management - Required License & Certification None Required Core Job Functions Maintain current knowledge of hospital, state and federal regulations and contractual agreements governing the fiscal aspects of the organization. Demonstrate commitment to personal professional growth through the pursuit of advanced knowledge and skills. Coordinate special projects and assists in program development as indicated and/or directed by CFO. Performs personnel tasks including hiring, counseling, promoting and discipline staff with guidelines set by human resources. Completes evaluations and competencies in a fair and timely manner. Assures employee orientation and in-service education program and outside conferences. Develops, evaluates, and monitors processes to increase and maintain the rate of patients pre-registered at established levels and ensure that insurance verification is completed and correctly ant timely. Develops, evaluates and monitors processes for cash posting and remittance scanning to ensure efficient, timely and accurate posting. Develops, evaluates, and monitors processes to ensure claim rejections, denials, and underpayments are appeals and payments are recovered in amounts at or exceeding established goals. Assists Revenue Cycle leadership, including the VP, with budget preparation, capital requests, and other budgetary needs as they are identified and assigned.