Training Director

Training Director Chick-fil-A | Ankeny Ankeny, IA Job Details Full-time $23 - $26 an hour 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Computer operation English Computer skills

Full Job Description Description:

Directors serve as department specific leaders, inspiring and leading the team underneath them. They are responsible for the journey from new team member to seasoned employee. They schedule and track all training needs for the store. They keep up to date with new and updated Chick-fil-A processes. Maintain and verify the usage of Chick-fil-A operational processes.

Responsibilities include:

Maintaining a positive working environment and treating all employees with respect while providing them with direction and feedback. Ability to effectively troubleshoot, problem solve, and make quick decisions on a daily basis. Maintaining positive customer experience. Coaching and developing team members and team leaders. Dealing with policy/procedure violations. Strictly adhering to all Company policies and procedures. Assisting in managing inventory and facilities. Serving as an excellent coach, communicator, and team builder. Leading FOH leaders and team members. Ability to pivot, make changes as needed from set gameplan. Able to manage a schedule. Detail Oriented. Strong and Knowledgeable about all Operational Processes. Ability to lead with a Growth mindset.

Your day to day:

Working on the floor in front of house for 7-8 hours at a time. Communicate with new hires to set up orientation. Managing and coaching staff to maximize efficiency and output, while maintaining hospitality standards. Overseeing all trainees and trainers FoH and BoH.

Benefits:

Uniforms provided Paid employee meal when working, meal discount family/employee Opportunity for leadership development Health insurance Dental and vision insurance Matching 401K End of year bonuses Paid time off Flexible schedule Sundays off!

REQUIREMENTS

Experience in restaurant management/leadership Experience with Chick-fil-A preferred but not required Hard working, positive attitude, honest, friendly, team-oriented Proven leadership skills Ability to be on feet for long periods of time and lift up to 30 pounds Basic computer competency Must be proficient in the English language; knowledge of Spanish language a plus but not required Must live in or near Ankeny, Iowa or be willing to relocate Must have Saturday availability Must be able to close at least 2 nights/week (requires 11pm availability) Chick-fil-A is a family business that first began in 1946 at the Dwarf Grill in Hapeville, Georgia. Truett Cathy, the founder of Chick-fil-A, began his entrepreneurial journey as a young boy by selling Coca-Cola bottles to his neighbors for a small profit. Truett and his brother Ben opened the Dwarf Grill in 1946 - a 24 hour, 6 day a week restaurant close to the airport. In 1967, after years of perfecting the Chick-fil-A Sandwich, Truett opened the first Chick-fil-A Restaurant in Greenbriar Mall in Atlanta. Chick-fil-A in Ankeny, Iowa, opened in September of 2014. We look forward to serving our community for many years to come with excellence in our customer service and food products. In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Fresh squeezed lemon juice is delivered fresh to our restaurant throughout the week and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. We take care in all aspects of our business.