Sr Director, Vertical Market Management

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a Sr. Director, Vertical Markets! The Sr. Director, Vertical Markets - Global WSS is responsible for developing and executing the global vertical market strategy across Xylem's Water Solutions & Services (WSS) business. This role is accountable for driving growth, expanding customer penetration, and enabling consistent, profitable global expansion across multiple verticals. By leveraging WSS capabilities, market insights, and customer-focused strategies, the leader ensures strong alignment between business priorities and market opportunities. This position also provides leadership to all Vertical Market Directors globally and supports a large, diversified multi-vertical revenue portfolio. Key Responsibilities Strategic Leadership & Business Growth Develop, lead, and direct a targeted global go‑to‑market strategy to maximize profitable revenue across all Xylem WSS verticals. Create strategic growth plans focused on customer expansion, deeper vertical penetration, and strengthened market presence. Assess global market size, growth opportunities, and profitability to proactively shape the strategic direction of vertical markets. Own the business plan for international growth of key customer accounts, ensuring alignment with global objectives. Vertical Market Development Extend the successful and profitable North America business model into international regions. Protect and strengthen core WSS business in North America while expanding solutions, services, and customer relationships globally. Leverage vertical insights, competitive intelligence, and customer priorities to position WSS for global competitive advantage. Cross‑Functional Collaboration & Enablement Partner closely with Sales, Marketing, Operations, and the broader Xylem WSS organization to deliver integrated customer-focused solutions. Drive global revenue synergies and integrated solution offerings across verticals. Ensure alignment of global initiatives and service delivery with strategic customer needs and vertical market expectations. People Leadership Lead, coach, and develop the global Vertical Market Directors and their teams (approx. 15 SME professional employees). Create a high-performance culture grounded in accountability, measurable outcomes, and customer excellence. Provide clear direction and prioritization to ensure consistent global execution. Qualifications Bachelor's degree in Business, Marketing, Engineering, Environmental Science, or a related field required; MBA or other advanced degree preferred. 10+ years of progressive leadership experience in vertical market strategy, commercial leadership, business development, or general management, preferably in water, industrial, environmental, infrastructure, or related sectors. Proven success developing and executing global go-to-market strategies that drive profitable revenue growth and deeper customer penetration. Demonstrated experience leading international expansion initiatives and scaling successful regional business models globally. Strong track record of managing large, complex, multi-vertical revenue portfolios and delivering measurable financial and operational results. Experience leading and developing high-performing teams in a global, matrixed organization. Deep understanding of customer segmentation, strategic account growth, competitive analysis, and market development. Strong commercial and financial acumen, including the ability to assess market opportunity, profitability, and investment priorities. Proven ability to influence and collaborate across Sales, Marketing, Operations, and other cross-functional teams. Excellent leadership, communication, analytical, and executive presentation skills. Customer-centric mindset with the ability to translate market insights into actionable business strategies. Experience in water, industrial, environmental, infrastructure, or related sectors preferred. Ability to travel globally as needed. Salary The estimated salary range for this position is $175K to $250K plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer competitive compensation with a generous benefit package, including Medical, Dental, and Vision plans, as well as 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement. #LI-DH1 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities! Tell us more about yourself and help recruiters find you if there's an opportunity that aligns with your background, skills and interests. Join our Talent Community Today! Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here - Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/) Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging. (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)