Lexus Service Director

Lexus Service Director Stoler Lexus - 3.5 Farmingdale, NY Job Details Full-time $170,000 - $225,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications EHS Customer retention Workflow management (operations management method) Regulatory compliance Environmental compliance Auto service management Improving operational efficiency Team development Key Performance Indicators Business development Driver's License Team management Driving Financial control management Recruiting Environmental regulatory compliance Senior level Estimating for automotive body repair Communication skills Dealership experience Regulatory compliance management Overseeing training Customer complaint resolution Staff development Full Job Description Stoler Lexus is looking for an Experienced Service Director with a strong focus on customer satisfaction, employee development and results-driven performance. If you thrive in a fast-paced environment, we encourage you to apply today! Reporting to the Regional Service and Parts Director, the Service Director is responsible for overseeing the daily operations of the service department, ensuring the highest level of customer satisfaction and operation efficiency. This role is responsible for coaching and training Service Advisors and ensuring compliance with manufacturer standards.

We Offer:

Competitive pay plan. Company provided demo vehicle. Medical, dental, vision and life insurance. Paid vacation. Paid holidays. 401k retirement plan. Employee discount.

Service Manager Responsibilities:

Supervise daily operations of the service department, ensuring smooth workflow and efficient use of resources. Maintain high level of customers satisfaction by resolving complaints, ensuring timely service and promoting customer retention through quality work. Recruit, train and manage service advisors, fostering a positive work environment and driving team performance. Monitor and manage department financials and performance against Key Performance Indexes. Oversee the processing of repair orders, ensuring accuracy and compliance with manufacturer and dealership standards. Ensure that all operations adhere to regulatory, safety and environmental standards, including OSHA guidelines and manufacturer recommendations. Work closely with sales, parts and accounting to align with dealership goals and support business development. Other tasks as assigned.

Service Director Qualifications:

Previous, verifiable dealership experience. Previous Lexus of Toyota dealer experience preferred. Valid driver's license and a clean driving record. Excellent communication skills, both verbal and written. Stoler Lexus is a member of Len Stoler Inc. We are an equal opportunity employer and operate drug-free workplaces. #Lexus #

Toyota Job Type:

Full-time Pay:

$170,000.00 - $225,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Dealership Service Management:

5 years (Required)

Work Location:

In person