Area Manager - Janitorial

Area Manager - Janitorial Confidential Columbia, SC Job Details Full-time $41,000 a year 4 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Career development plan Vision insurance Professional development assistance Life insurance Referral program Retirement plan Qualifications Customer communication Teamwork In-person customer service High school diploma or GED Team development Conflict management Leading team collaboration initiatives Account management Delegation Team motivation (leadership skill) Full Job Description Job Overview We are seeking a dynamic and strategic Area Manager to lead multiple locations within a designated region. This energetic leader will drive operational excellence, foster team development, and maximize business growth. The ideal candidate will possess a passion for management, strategic planning, and sales, ensuring each site operates efficiently while delivering exceptional customer experiences. The Area Manager also ensures customer satisfaction through the delivery of quality service and provides this service in a timely manner within the established budget. Responsibilities Selection and placement of janitorial personnel; hiring decisions, performance appraisals, design and implement career development and performance improvement plans Understand and champion the company's strategic principles, core values and people culture Assign duties and tasks to employees and inspect work for cleanliness and completion; review worked performed to ensure quality of service to our customers Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget Conduct new hire orientation, safety training, job training, etc. to assure hourly employees can perform tasks in an efficient and safe manner Prepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. Create an open line of communication by assisting in employee relations problems, and coaching and counseling employees to empower success Establish relationships with customers by visiting accounts on a regular basis to ensure the highest quality of service Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible Document customer contacts and concerns on an on-going basis, and assist with follow through to ensure issues are resolved, delegate tasks to resolve customer concerns Monitor assigned accounts for work order opportunities and additional work that can be added to the contract Ensure all mandatory Quality Control site visits are completed and recorded Spend time at account locations to support outcomes to meet customer needs Qualifications Must Have High school diploma or equivalent Minimum of two (2) years of management experience in a service-related industry, preferably janitorial industry Business level oral and written communication skills; ability to speak, read, and write fluently in English Ability to multitask and adapt to changing environments Excellent customer service skills; active listening skills Ability to lead and encourage teamwork; ability to negotiate and resolve conflict Nice to Have Bilingual (Spanish) Prior cleaning or janitorial experience Familiarity with custodial practices and commercial cleaning standards Knowledge of floor care techniques including buffing and waxing Experience in industrial cleaning or facilities maintenance Benefits Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. Join us as an Area Manager to energize your career by leading impactful teams, driving strategic growth, and making a tangible difference across your region. We are committed to supporting your professional development while empowering you to achieve outstanding results!

Pay:

$41,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

On the road