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Senior Director, Partner Account Management (North America)
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Acumatica
Bellevue, WA (In Person)
Full-Time
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Job Description
Company DescriptionAcumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don't take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today's digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.
Acumatica's culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica's mission, please visit: http://www.acumatica.com.
Job DescriptionThis role leads our most important partner segment—Acumatica's largest, highest-potential partners.
You'll manage a small team of Major PAMs (3-6) who each work closely with a handful of these partners. Together, this group drives a significant portion of our growth.
This is a hands-on leadership role. You'll be working directly with partner executives, helping shape joint plans, driving execution, and making sure we have strong visibility into the business. Just as important, you'll develop your team to operate at a consistently high level. This role reports to the SVP, Partner Sales.
What You'll DoDrive outcomes across our most strategic partnersDeliver strong, consistent revenue growth across major partners while maintaining a customer-first approach.
Ensure high customer satisfaction (NPS), low churn (
Acumatica's culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica's mission, please visit: http://www.acumatica.com.
Job DescriptionThis role leads our most important partner segment—Acumatica's largest, highest-potential partners.
You'll manage a small team of Major PAMs (3-6) who each work closely with a handful of these partners. Together, this group drives a significant portion of our growth.
This is a hands-on leadership role. You'll be working directly with partner executives, helping shape joint plans, driving execution, and making sure we have strong visibility into the business. Just as important, you'll develop your team to operate at a consistently high level. This role reports to the SVP, Partner Sales.
What You'll DoDrive outcomes across our most strategic partnersDeliver strong, consistent revenue growth across major partners while maintaining a customer-first approach.
Ensure high customer satisfaction (NPS), low churn (