Parking Enforcement Dispatcher - Burbank, CA

Parking Enforcement Dispatcher - Burbank, CA Address Burbank, CA, USA Compensation $26.31/hour Start Application

Job Description Job Title:

Parking Enforcement Dispatcher Department:

Parking Enforcement Reports To:

Parking Enforcement Supervisor /

Manager FLSA Status:

Non-Exempt Location:

Burbank, CA Pay- $26.31/Hour Must be available weekends (morning, afternoon, evenings) Must have a valid

CALIFORNIA

driver license for 2+ years

Job Summary:

The Parking Enforcement Dispatcher is responsible for coordinating and dispatching parking enforcement officers in response to service requests, complaints, and enforcement needs. This position requires excellent communication, multitasking, and organizational skills to maintain efficient operations and ensure compliance with parking regulations. To be hired, all candidates must submit to a background check and pre-employment drug screen. ⸻

Key Responsibilities:

• Receive and prioritize calls for service regarding parking violations, abandoned vehicles, blocked driveways, and other parking-related issues.
• Dispatch parking enforcement officers to specific locations using radio, phone, or computer-aided dispatch (CAD) systems.
• Monitor officer locations and status to ensure safety and efficient response times.
• Maintain accurate logs and records of incoming calls, officer responses, and enforcement activities.
• Assist in coordinating with other departments such as police, towing services, and public works as needed.
• Respond to inquiries from the public in a courteous and professional manner.
• Use mapping and GIS tools to direct officers and verify location information.
• Compile and distribute daily activity reports and enforcement data.
• Perform clerical duties such as data entry, record management, and report generation.
• Adhere to all local, state, and organizational policies regarding privacy, enforcement procedures, and communications.

⸻

Qualifications:

Education & Experience:

• High school diploma or equivalent required.
• Prior experience in dispatch, customer service, or administrative support preferred.
• Experience in law enforcement or parking enforcement environment a plus.

Skills & Abilities:

• Strong verbal and written communication skills.
• Ability to remain calm and focused under pressure and high paced environment.
• Proficiency with dispatch software, Microsoft Office, and general computer use.
• Familiarity with local geography and street layouts.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.

⸻

Work Environment & Conditions:

• Office-based with frequent use of computers, radios, and telephones.
• May involve shift work, including evenings, weekends, and holidays.
• Fast-paced environment with frequent multitasking.

⸻

Preferred Qualifications:

• Bilingual capabilities (e.g., English/Spanish) highly desirable.
• Knowledge of municipal parking codes and enforcement procedures.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. Start Your Application First Name (Legal) ​ Last Name (Legal) ​ Email ​ Phone Number I agree to allow my phone number to be used for texts from regarding my application process via Fountain. Message & data rates may apply. Message frequency varies according to account's preferences. Text HELP for help or STOP to unsubscribe. Your use of Fountain is governed by our Privacy Policy and Terms of Service. By checking this box, I agree to receive calls regarding my application process, retainment, or future opportunities. This page is protected by Cloudflare Turnstile. Continue Your use of Fountain is governed by our Privacy Policy and Terms of Service. View all openings Back to top