Towing Dispatcher

MUST BE RELIABLE

Responsibilities:

• Coordinate and schedule AAA calls and law enforcement impoundments.
• Utilize transportation management systems like AAA FSL, Aries, and Towbook.
• Communicate with drivers and other office personnel.
• Monitor and update drivers' statuses.
• Collaborate with internal teams to resolve any issues.
• Maintain records of all activities with documentation.
• Assist with fleet management tasks.
• Answer incoming calls and inquiries.
• Maintain a clean working environment.

Experience:

• Prior experience in dispatching is highly valued.
• Knowledge of AAA FSL, Aries, and Towbooks is a must.
• Strong data entry skills and meticulous attention to detail are crucial for this role.
• Proficiency in using phone systems for communication is essential.
• The ability to multitask and prioritize tasks efficiently in a fast-paced environment is highly desirable.
• Excellent written and verbal communication skills are a must.

Note:

This job description is not exhaustive. The employee may be required to perform additional duties as assigned.

Job Type:

Full-time Pay:

$19.00

• $21.

00 per hour

Benefits:

Health insurance Retirement plan Ability to

Commute:

Laguna Beach, CA 92651 (Required) Ability to

Relocate:

Laguna Beach, CA 92651: Relocate before starting work (Required)

Work Location:

In person