Dispatcher

Dispatcher Los Angeles County Fair Assn Fairgrounds Pomona, CA Job Details Seasonal $20.50 an hour 2 days ago Qualifications Computer operation Report writing Phone communication Outdoor work Writing skills Windows High school diploma or GED Dispatching Decision making Typing Entry level Client interaction via phone calls Full Job Description The Dispatcher will field all incoming calls and respond in a calm and efficient manner. This position will dispatch out any emergency response staff as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Will take and respond to incoming calls Will dispatch out necessary personnel as needed Will assist caller in whatever manner necessary to bring the call to conclusion Will work with the Safety Services Manager to address any questions, problems, and requests for services or equipment

SKILLS, KNOWLEDGE AND ABILITIES

Prior report writing experience with PD, Fire, Military, and/or Insurance Agencies Knowledge of, or the ability to learn, security operations and procedures Ability to carry out instructions furnished in written, oral, or diagrammatic form Ability to maintain professional composure when dealing with unusual circumstances Must have excellent customer service skills, including courteous telephone manners Must be able to multi-task and work in a fast-paced environment Must be able to type 50 wpm Must be able to operate basic office equipment such as printer, fax, telephones, and window-based computer systems Must be able to handle and protect confidential information Must be able to work with little or no supervision, and make decisions accordingly consistent with protocol Must be able to calm and control a difficult caller and obtain crucial information for first responders

PHYSICAL REQUIREMENTS OF JOB

Must possess a High School Diploma or GED equivalent Must have reliable transportation to and from work Must be able to work a flexible schedule, including days, nights, weekends, and holidays Must be able to work in various weather conditions, including heat, rain, and cold Must be able to lift a minimum of 20 lbs. Must be able to sit for 5-6 hours at a time Must be able to move around the fairgrounds