Dispatch Manager

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Always be on the lookout for job scams! Learn more about identity theft Opens in new window Help information , opens a new window. Info First Job Previous Job 1,181 of 6,668 Next Job Last Job Share More Like This Between $85k and $99k Per Year DOE (Depends on Experience) Dispatch Manager Jones Covey Group, INC.

Occupation:

First-Line Supervisors of Office and Administrative Support Workers

Location:

Rancho Cucamonga, CA - 91730 Positions available: 1 Job #: 19849576

Source:

CalJOBS

Posted:

04/22/2026

Updated:

04/23/2026

Expires:

06/21/2026

Web Site:

CalJOBS Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Education High School Diploma or Equivalent Experience 72 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Benefits Job Description Help for Job Description. Opens a new window. Jones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies. The Dispatch Manager's primary purpose is to assist the supervisor in monitoring and assisting all Customer Care Center agents for quality assurance. The Dispatch Manager must assist in ensuring the execution on all specified business plans, long-range objectives, and goals.

Job Duties:

Monitor a team of call center representatives and directing their activities for the achievement of call center targets and goals. Monitor the overall performance analysis of existing lists and programs and elevate challenges in areas of needed focus. Monitoring lead/team performance to ensure that the call center goals are met and supporting call center quality and training efforts. Assist in writing and conducting performance evaluations, making employment decisions, setting up performance goals and targets for assigned teams. Maintain Hiring Manager responsibilities Assist in Process Development and System Improvements for team and company success. Keep records of customer interactions and transactions including inquiries, comments, and complaints. Direct requests and unresolved issues to the designated source. Respond promptly to customer's inquiries. Enter detailed notes obtained by phone calls and emails into ERP system. Input service requests with required billing and service information. Reassure information is accurate and comprehensive. Provide information on existing customer requests by phone, email, and web portals. Communicate and coordinate with internal departments (service, sales, distribution). Answer Customer Service Representative/Leadership Team questions real time. Requirements Highschool Diploma or GED required; Bachelor's Degree preferred Ability to work efficiently in a high demand, team oriented, and fast-paced environment. Ability to maintain customer confidentiality. Ability to express ideas in clear and concise manner. Solid problem-solving skills and excellent Management skills. Ability to think tactically and identify significant success factors. Knowledge of relevant computer applications (Microsoft Word/Excel, familiarity with large-scale ERP systems, Microsoft Dynamics NAV is a plus) Knowledge of administrative procedures. 5+ years of experience in call center activities. 2+ years of Leadership experience. Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Physical Requirements:

include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer. Jones Covey Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. Jones Covey Group, INC. Is a Private Sector employer https://jfpetrogroup.com/

Company Profile:

Jones Covey Group, Inc. is a full-service fuel system contractor specializing in above and underground fuel systems for retail, commercial and government clients. JCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies. 500-999 employees Social Links Connect with Jones Covey Group, INC. Other Local Jobs from Jones Covey Group, INC. Help for Other Local Jobs from. Opens a new window. Change to Grid view Pause Carousel Previous Slide Next Slide Slide 1 Slide 2 Slide 3 Compliance Inspector Jones Covey Group, INC. Rancho Cucamonga, CA Construction and Related Workers, All Other Regular | $24.00-$27.00 Hour Preferred Employer 1 day ago We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. Obtain daily work assignments from dispatcher, using computerized maintenance management software (CMMS) such as MobileTech or ServiceMax. Drive company service vehicles to customer locations, frequently on a prescribed route. Prepare the workspace at the customer's location to ensure safe performance of inspection activities. Perform visual inspections of UST and/or AST system as prompted by PASS, Titan or equivalent survey software. Take photographs using equipment/components being inspected using CompanyCam Accurately capture and report inspection results in survey applications such as PASS or Titan or using customer-specific form. Satisfactorily maintain company vehicle, parts inventory and testing equipment. Support compliance testing personnel as helper and apprentice. Increase industry knowledge and obtain manufacturers certifications focused on testing Requirements Possess high school diploma or GED equivalent. Possess valid driver's license. Pass a pre-employment drug screen, background screening, and motor vehicle record check. Appreciate the importance of safety and following strict safety and technical protocols. Demonstrate proficiency with basic computer skills including Microsoft Office products (Word, Excel, Outlook, Teams, etc.), and ability to learn industry-specific software applications. Must be able to work independently without constant direct supervision. Must be able to communicate effectively with customers, fellow team members and supervisors. Minimum of 3 months' experience with petroleum related equipment. Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Physical Requirements:

Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

Successful candidates shall:

Obtain API Safety Certification during onboarding. Complete Class A and Class B Operator certifications for the state(s) in which they operate via online course within 30 days of employment. Complete

PEI RP-900

online training within 45 days of employment. Complete JF Petro Group Service Training NTO (New to the Organization) and NTI (New to the Industry) courses within 90 days of employment.

Company offerings:

Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (including Medical, Vision, Dental, Disability) Life insurance-company provided Paid training for field personnel Uniforms provided for field personnel Relocation Assistance will be considered for qualified candidates •JF Construction Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Compliance Technician Jones Covey Group, INC. Rancho Cucamonga, CA Construction and Related Workers, All Other Regular | $30.00-$38.00 Hour Preferred Employer 1 day ago The primary duties of a Compliance Technician are to perform routine testing, equipment certification, and routine maintenance tasks on various mechanical, electrical, and electronic equipment as directed by the dispatcher or manager. Willing to train a qualified applicant.

Responsibilities:

Adhere to company safety policies and procedures, reporting any unsafe conditions. Complete online and classroom training courses. Maintain all certifications and all licenses, ensuring they are up to date and in good standing. Ensure use of proper uniform and PPE gear, presenting a quality image and professional demeanor. Ensure company vehicles, and equipment are properly maintained. Perform compliance testing and/or inspections at petroleum fueling locations. Meet due dates noted in the work orders for the compliance work. Complete all required local, state, or federal paperwork promptly and professionally. Follow customer protocols and procedures including customer's safety and housekeeping guidelines. Maintain inventory levels to achieve an acceptable first-time fix rate Complete work orders within an ERP system and utilize electronic equipment to check in/out. Provide a high level of service to meet customer's and company goals and expectations.

Ability to:

Self-motivate, self-start, manages time effectively, and meet critical deadlines. Multi-task and is highly organized. Strong written and verbal communication skills Work independently without constant direct supervision and function effectively as part of a team. Properly use standard hand tools and job specific equipment Exhibit a professional demeanor, strong communication, and proficient customer relation skills. with excellent follow-up practices Frequently kneel, bend, handle, reach, stand, and Lift up to 60 pounds unassisted/100 pounds assisted by other personnel while working safely in a high traffic area. Work flexible hours, including some overnights, and willingness to travel as needed. Requirements High school diploma or GED required Pass a pre-employment drug screen, background screening, and motor vehicle records check. Basic computer skills including Microsoft Office products (Word, Outlook, Teams, etc.) Appreciate the importance of safety and following strict safety and technical protocols. High personal commitment to delivering quality service. Troubleshooting skills/logical problem-solving skills Authorized to work in the US Possess/obtain certification in, but not limited to: A/B UST operator certification in each servicing state UST Inspection & Maintenance, PEI RP 900. Testing UST Spill, Overfill, Leak Detection and Secondary Containment, RP 1200. Veeder Root ATG and/or equivalent Petrotite Line Leak equipment and/or equivalent Alert Tank Testing equipment and/or equivalent Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Physical Requirements:

Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

Company Offerings:

Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (including Medical, Vision, Dental, Disability) Life insurance-company provided Paid training for field personnel Uniforms provided for field personnel •Jones Covey/JF Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Compliance Technician (Los Angeles) Jones Covey Group, INC. Rancho Cucamonga, CA Construction and Related Workers, All Other Regular | $30.00-$38.00 Hour Preferred Employer 1 day ago The primary duties of a Compliance Technician are to perform routine testing, equipment certification, and routine maintenance tasks on various mechanical, electrical, and electronic equipment as directed by the dispatcher or manager. Willing to train a qualified applicant.

Responsibilities:

Adhere to company safety policies and procedures, reporting any unsafe conditions. Complete online and classroom training courses. Maintain all certifications and all licenses, ensuring they are up to date and in good standing. Ensure use of proper uniform and PPE gear, presenting a quality image and professional demeanor. Ensure company vehicles, and equipment are properly maintained. Perform compliance testing and/or inspections at petroleum fueling locations. Meet due dates noted in the work orders for the compliance work. Complete all required local, state, or federal paperwork promptly and professionally. Follow customer protocols and procedures including customer's safety and housekeeping guidelines. Maintain inventory levels to achieve an acceptable first-time fix rate Complete work orders within an ERP system and utilize electronic equipment to check in/out. Provide a high level of service to meet customer's and company goals and expectations.

Ability to:

Self-motivate, self-start, manages time effectively, and meet critical deadlines. Multi-task and is highly organized. Strong written and verbal communication skills Work independently without constant direct supervision and function effectively as part of a team. Properly use standard hand tools and job specific equipment Exhibit a professional demeanor, strong communication, and proficient customer relation skills. with excellent follow-up practices Frequently kneel, bend, handle, reach, stand, and Lift up to 60 pounds unassisted/100 pounds assisted by other personnel while working safely in a high traffic area. Work flexible hours, including some overnights, and willingness to travel as needed. Requirements High school diploma or GED required Pass a pre-employment drug screen, background screening, and motor vehicle records check. Basic computer skills including Microsoft Office products (Word, Outlook, Teams, etc.) Appreciate the importance of safety and following strict safety and technical protocols. High personal commitment to delivering quality service. Troubleshooting skills/logical problem-solving skills Authorized to work in the US Possess/obtain certification in, but not limited to: A/B UST operator certification in each servicing state UST Inspection & Maintenance, PEI RP 900. Testing UST Spill, Overfill, Leak Detection and Secondary Containment, RP 1200. Veeder Root ATG and/or equivalent Petrotite Line Leak equipment and/or equivalent Alert Tank Testing equipment and/or equivalent Must be able to meet company's employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

Physical Requirements:

Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

Company Offerings:

Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (including Medical, Vision, Dental, Disability) Life insurance-company provided Paid training for field personnel Uniforms provided for field personnel •Jones Covey/JF Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share Warehouse Associate Jones Covey Group, INC. Rancho Cucamonga, CA Sales and Related Workers, All Other Regular | $20.00-$22.00 Hour Preferred Employer 2 weeks ago The Warehouse Associate supports the operations of the warehouse. The person in this position will ensure daily service support to the warehouse team. Requires the need to be organized and ready for service mobilization. The Warehouse Associate requires the ability to multi-task and ensure the warehouse team delivers parts as needed and open the warehouse after hours. The Warehouse position requires a diligent enforcement of cleanliness and order every day.

Job Duties:

The ability to communicate with all levels of employees. The ability to multi-task and set priorities. The ability to use a computer to navigate software, inventory programs, and email. The ability to write and perform basic mathematical functions for inventory. Work with co-workers to maintain and manage inventory, mail, part stocking, etc. Assist to monitor the service and support Jones Covey receives from vendors. Maintain inventory levels on trucks. Assist in inventory counts conducted twice per calendar year. Bar code scan and stock bin locations for reduced shrinkage. Communicate with management regarding problems, concerns, and suggestions. Constant communication with dispatch and billing personnel. Strong interpersonal communication skills, and multi-tasking ability. Additional duties as required for the position. Requirements High School diploma or GED, required Be detail oriented. Have an acceptable level of fitness to complete duties as assigned. Have good teamwork skills. Work well in a fast-paced environment. Understand company health and safety regulations. Be honest and reliable. Have a willingness to work on a flexible schedule if needed. Be forklift certified/trained. Must be able to meet company's employment requirements, which includes passing a drug screen, background check, and MVR, if driving for the company.

Physical Demands:

Lifting:

Up to 50 pounds occasionally for large parts and equipment with assistance.

Carrying:

Up to 25 feet in any direction to load or unload.

Bending:

Regularly from the waist throughout the day as needed.

Pushing/Pulling:

Occasionally as needed to unload/load, organize parts on shelves

Squatting:

Rarely.

Walking:

Typically, within 25 feet in any direction.

Standing:

Can stand for periods up to two hours at a time, with discretion to sit.

Overhead Reaching:

While inventorying and organizing parts and equipment on shelves.

Grasping/Gripping:

Using light exertion for small part handling, up to two hand gripping for larger parts and equipment.

Company Offerings:

Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (including Medical, Vision, Dental, Disability) Life insurance-company provided JF Construction Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. General Requirements (Outer) Skills (Inner) Specialized (Center) 0% Occupation 0% Education 0% Work Experience 0% Location 0% Salary N/A Job Skills N/A Shift N/A Min. Age N/A Drivers Lic. N/A DL Endorsements N/A Typing N/A Security Clearance N/A Language This chart is used to compare your background against this job to help to determine if you would be a good fit for this position. You match 0% of the General Job Requirements. You match 0% of the Skills Required, and you match 0% of the Specialized Job Requirements. End of interactive chart. View Share See all jobs from Jones Covey Group, INC. Location/Work Site Information Help for Location/Work Site Information. Opens a new window. Cost of Living Calculator Help for Cost of Living Calculator. Opens a new window. Compensation and Benefits Help for Compensation and Benefits. Opens a new window. Job Type and Required Hours Help for Job Type and Required Hours. Opens a new window. Work Experience Help for Work Experience. Opens a new window. Education and Training Help for Education and Training. Opens a new window. Skills Required Help for Skills Required. Opens a new window. Specialized Job Requirements Help for Specialized Job Requirements. Opens a new window. Occupation Information for First-Line Supervisors of Office and Administrative Support Workers Help for Occupation Information for First-Line Supervisors of Office and Administrative Support Workers. Opens a new window. Other Jobs and Employers Career Ladder Help for Career Ladder. Opens a new window. Personal Requirements Help for Personal Requirements. Opens a new window. Nature of the Work Help for Nature of the Work. Opens a new window. Work Values and Activities Help for Work Values and Activities. Opens a new window. Change Job Search Criteria Print Job Order Opens in new window [ Do you have a comment or concern about this job posting? ] About Sign In / Register Home Site Map Site Search Explore CalJOBS Settings Accessibility Statement Preferred Settings Page Preferences Languages Services For Individuals For Employers Labor Market Mobile App Legal Privacy Statement Terms of Use Disclaimer Equal Employment Opportunity Resources Protect Yourself Assistance CalJOBS Contact Us Statewide Sacramento, CA 94280 Copyright © 1998-2026 Geographic Solutions, Inc. All Rights Reserved. Virtual OneStop® - VOS Sapphire AI v24