Security Officer Control Room Dispatcher Allied Universal
1 Santa Clara, CA Job Details Full-time $25.40 an hour 13 hours ago Benefits Paid training AD&D insurance Disability insurance Health insurance Dental insurance Vision insurance Opportunities for advancement Retirement plan Qualifications High school diploma or GED Full Job Description Security Officer Control Room Dispatcher As a Security Officer Control Room Dispatcher in Santa Clara, CA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional in a dynamic commercial real estate location, where you will monitor activity, coordinate communications, and support timely responses to security-related situations. In this fast-paced role, you will help maintain organized operations, remain a visible and reliable presence, and deliver outstanding customer service through teamwork, integrity, and a people-first approach.
Position Type:
Full Time Pay Rate:
$25.40 /
Hour Job Schedule:
Day Time Mon 08:00 AM
- 04:00 PM Tue 08:00 AM
- 04:00 PM Wed 08:00 AM
- 04:00 PM Thur 08:00 AM
- 04:00 PM Fri 08:00 AM
- 04:00
PM What You'll Do:
Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the location. Monitor dispatch communications, alarms, cameras, phones, and/or radio traffic to receive calls for service and relay information to on-site personnel in a calm, problem-solving manner. Respond to incidents, critical situations, and/or service requests by documenting details, prioritizing communications, and coordinating appropriate follow-up with site contacts and responding personnel. Maintain accurate logs, incident reports, and activity records to support day-to-day operations, access activity, and other security-related documentation needs. Conduct regular and random patrols around the business and perimeter when assigned, noting unusual activity, property concerns, and/or conditions that may require additional attention.
Minimum Requirements:
A minimum of 2 or more years of security-related experience is required. Proof of a high school diploma or GED is required by the client. The ability to lift up to 20 pounds is preferred. Customer service experience is preferred. Access control and/or badge experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program.