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Dispatcher
Job
Robert Half
Denver, CO (In Person)
Full-Time
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Job Description
DispatcherWe are looking for a detail-oriented Dispatcher to support daily service operations in Denver, Colorado. This Contract position is ideal for someone who thrives in a fast-moving environment, communicates confidently with customers and internal teams, and takes initiative to keep schedules and deliveries on track. The role focuses on coordinating service activity, monitoring driver progress, and maintaining accurate job records to support timely billing and strong customer satisfaction.
Responsibilities:
- Deliver responsive, detail-oriented service that helps create a positive experience for customers and internal partners.
- Coordinate incoming service requests, arrange appointments, and revise driver assignments as priorities shift throughout the day.
- Track driver activity through dispatch tools to help ensure routes, timing, and service commitments remain on schedule.
- Prepare driver workloads for the following day by aligning customer needs with available resources.
- Enter new service jobs and tickets into company systems with a high level of accuracy and attention to detail.
- Review open jobs that have remained active for extended periods and follow up to confirm service status and next steps.
- Perform final ticket audits to verify that required details are complete and ready for billing processing.
- Communicate clearly with employees, supervisors, vendors, customers, and outside partners to support smooth daily operations.
- Assist with additional operational or administrative tasks as needed to support the dispatch team.