Dispatcher

Dispatcher Coastal Waste & Recycling Inc - 3.0 Largo, FL Job Details Full-time 4 hours ago Benefits Health insurance Career development plan 401(k) matching Qualifications Customer communication Microsoft Outlook Spreadsheets Full Job Description Coastal Waste & Recycling is seeking an experienced Dispatcher to join our growing team!

About Us:

Coastal Waste & Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come)! At Coastal Waste & Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture.

What's In It For You:

Highly Competitive Pay Comprehensive Health Benefits Package 401(k) Plan with Company Matching Program Various Employee-Centric Perks and Initiatives Opportunities for Overtime Pay Opportunities for

Professional Development and Growth Your Role:

As a Dispatcher you will receive requests, transmit messages and track vehicles. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in stressful situations. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Scheduling and dispatching work to various employees and lines of business Assist Customer Service with customer requests, route changes, rescheduling for pickups/missed stops Provides highest level of customer service to all customers Monitor, process, and escalate cases to supervisor Assists drivers with problems/issues as issues arise while on route Reviews driver's paperwork and files paperwork Review and updates routes, new customers based on daily communication, reroutes existing customers as required Ensures that routes are balanced daily Assists Supervisor/Manager as needed/directed Update TRUX data / notes Communicate performance standards and objectives

What We're Looking For:

Minimum of 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred. Strong data entry skills Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.) Excellent organization and communication skills, both orally and written Bilingual English or Creole preferred