HVAC Dispatch/ Invoicing Coordinator

HVAC Dispatch/ Invoicing Coordinator Krauss Company of Florida - 3.0 Largo, FL Job Details $16 - $20 an hour 1 hour ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) matching Life insurance Referral program Qualifications Confidential information handling Full Job Description HVAC Dispatch/ Invoicing Coordinator This position will provide mainstream support to the Operations of Krauss Company by scheduling service calls and assigning work teams. The type of work involved in this position includes specialized support, technical and administrative work involving a high degree of independent judgment and action engaged in a variety of administrative activities. Work involves responsibility for making some independent decisions based upon direction of the Service Manager and knowledge of the company's operations, policies, and procedures.

About Us:

Krauss is the oldest and most respected commercial and industrial heating and air conditioning company in Tampa Bay area offering businesses a wide selection of products, services, and solutions. For over 100 years, we have built a reputation for service, quality and reliability that cannot be matched by any other heating and air conditioning company in the region.

Essential Duties:

Coordinates and schedules all service work for maintenance, quoted work, T&M, warranty, start-ups Professionally interacts with customers and prioritizes scheduling Efficiently assigns and technicians to tasks, maintains on-call schedule assignments Ensures all calls are promptly set up and dispatched to technician devices Reviews calls are updated, completed, and closed daily Reviews calls and adds inventory Purchases and schedules equipment and parts as needed Invoices completed calls Works in conjunction with Service Manager to resolve service or billing issues Reviews, approves, and posts technician hours and submits to payroll Prepares quotes for small repairs

Requirements:

Prior Experience in a Dispatch setting preferred Comprehensive knowledge of office practices, procedures, systems, and equipment. Accurate grammar, composition, and spelling. Comprehensive knowledge of computer systems and software, Microsoft Dynamics a + Ability to multi-task and work in a high-volume environment Ability to make independent decisions when needed. Ability to maintain a high level of discretion when dealing with sensitive/confidential information. Consistent and Reliable attendance a must. Ability to work overtime during high-volume periods

Benefits & Perks:

Comprehensive Medical & Dental Plans 401(k) plan with discretionary company match 100% Company paid $50,000 life insurance policy Option to buy additional life coverage without a physical or questionnaire Short-Term Disability Option Legal Resources Insurance Option Colonial products; cancer, accident, enhanced hospitalization, critical illness, & enhanced dental Paid holidays and vacation leave Employee referral incentives

Pay:

$16.00 - $20.00 per hour Subject to random and post-accident substance abuse screen Krauss Company is an Equal Opportunity Employer.