Public Safety Telecommunicator Trainee

Public Safety Telecommunicator Trainee Job Type:

Full Time Saint Petersburg, FL Saint Petersburg Police Department Salary:

$27.15 - $35.43

Hourly Position Summary:

Individuals hired by the City as Public Safety Telecommunicator Trainees, as a condition of continued employment, must complete the 911 Public Safety Telecommunicator Program and pass the Florida Certification Exam within eleven and one-half (11-1/2) months of appointment to the position; and must also successfully complete call taker, teletype, and dispatch training within thirty-six (36) months of appointment to the position. This position handles incoming emergency and non-emergency calls on an ACD system using a computer aided dispatch system. Work includes receipt and transmission of radio messages, and dispatching police units to emergency or non-emergency situations throughout the City and surrounding areas. Employees work rotating shifts which cover 24 hours each day and include holidays and weekends. This position requires a three (3) year commitment.

Requirements:

Possess a valid high school diploma or GED equivalency. Have good oral and written communication skills. Be familiar with computers using a Microsoft Windows operating system. Have excellent customer service skills (at least 6 months experience). Have accurate typing skills. Be able to effectively multi-task. Acknowledge this position is designated as Emergency Critical (EC) and if hired into this position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

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