Change Enablement Senior Analyst (Central Dispatch/Ready Logistics)

Change Enablement Senior Analyst (Central Dispatch/Ready Logistics) Cox Automotive - 3.5 Atlanta, GA Job Details Full-time $89,400 - $134,000 a year 17 hours ago Benefits Paid jury duty Paid holidays Military leave Paid time off Volunteer time off Bereavement leave Qualifications Employee onboarding Bachelor's degree in communications Procedural guides Standard Operating Procedures (SOPs) implementation Bachelor's degree in business Mid-level Project communication management KPI monitoring Collaboration with product development teams Bachelor's degree Conducting training sessions Meeting facilitation Communications Operational excellence initiatives Process improvement planning Implementation of strategic initiatives Change management support (employee development activity) Business requirements Business Operations Standard operating procedures (SOPs) Project planning phase Project stakeholder communication Cross-functional communication Progress tracking (project management tasks) Stakeholder management Full Job Description The Change Enablement Sr Analyst is responsible for driving the successful adoption of process, system, and operational changes across Central Dispatch and Ready Logistics. This role partners cross-functionally with Product, Operations, Training, Quality, and Compliance teams to assess change impacts, develop enablement strategies, and ensure effective implementation. The position supports onboarding, training delivery, SOP/QRG development, and continuous improvement initiatives to enhance agent performance, improve customer experience, and maintain operational consistency. This role also ensures timely communication, stakeholder alignment, and adoption of key business initiatives. Provides Change Enablement support across a range of initiatives, projects, and cross-functional teams. Translate project requirements into clear objectives and actionable tasks Communicate major milestones and identify potential risks Schedule and facilitate project readiness sessions to keep stakeholders informed of progress, developments, and challenges Leads delivery of routine and standard projects, ensuring alignment with change enablement best practices. Conducts impact assessments to evaluate readiness for change and identify key stakeholders. Partners with stakeholders to develop and implement strategies to manage and mitigate change resistance. Ensures change enablement activities are fully integrated into overall project plans. Defines and tracks success metrics to monitor adoption and effectiveness of change initiatives. Develop communication materials and resources to support change implementation, training, and knowledge sharing. Plans and deliver training sessions for impacted users and stakeholders to drive adoption and readiness. Qualifications Bachelor's degree in Business, Operations, Communications, or related field preferred Equivalent combination of education and relevant experience may be considered

USD 89,400.00 - 134,000.00

per year

Compensation:

Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets