Dispatcher

Dispatcher Town of Grand Coteau - 5.0 Grand Coteau, LA Job Details 3 days ago Qualifications Microsoft Office Radio communication systems High school diploma or GED Quality data entry Full Job Description Grand Coteau Police Department Dispatcher Job Description A dispatcher is our company's first point of contact for emergency and non-emergency calls. In this position, you are to be alert, professional and reliable. All candidates should be able to multi-task in stressful conditions with little supervision.

Responsibilities:

Receive telephone, radio calls, alarm activation, and take appropriate action on all emergency service calls to include 911 calls from the public requesting law enforcement, fire, and EMS. Determine the nature and location of emergency, determine priority, and document important information correctly on the Communication Logs. Enter information into Computer Aided Dispatch system (CAD) Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Maintaining call logs and transferring messages to appropriate personnel.

Requirements:

High school diploma or equivalent qualification is required. A minimum of 2 years' experience in a similar role. Strong knowledge of emergency processes and procedures. Excellent communication and interpersonal skills. Proficient in MS Office with proven experience in data entry. Ability to work well under pressure. Must be able to report to work on time every day. Must be able to learn the radio ten code system. recblid ln2qeuoc1pji2jqssgif7xj4vx1af8