Dispatcher

Dispatcher TForce Logistics - 3.1 Billerica, MA Job Details Full-time $22 - $25 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Computer operation Computer literacy High school diploma or GED Dispatching Handling customer service requests Computer skills Full Job Description

GENERAL DESCRIPTION

The Dispatch position is responsible for the daily pickup and delivery coordination of customer's service requests to drivers.

PRIMARY RESPONSIBILITIES

Verify the total number of drivers working each day and recommend if additional drivers are required. Confirm the completion of calls. Respond within 10 minutes to any callbacks, messages or cancellations. Recognize and prioritize—alert for immediate dispatch. Identify and ensure all customers are given 100% performance on deliveries. Ensure on-time work completion and prompt pick-up in accordance with established standards of service. Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems. Other duties as required.

EDUCATION REQUIREMENTS

High School graduate or GED required.

EXPERIENCE REQUIREMENTS

Must possess reasonable knowledge of cities and distances. Must possess outstanding verbal communications and interpersonal skills.

SKILLS AND ABILITIES REQUIREMENTS

Must possess the ability to work under pressure. Must possess basic knowledge of computer skills. Must possess the ability to exercise good judgement.

PHYSICAL REQUIREMENTS

Must be able to lift more than 25lbs. The above job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Pay:

$22.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Ability to

Commute:

Billerica, MA 01821 (Required)

Work Location:

In person