EMS Dispatcher

EMS Dispatcher LifeStar Response - 1.0 Annapolis Junction, MD Job Details Full-time From $21 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Spreadsheets Employee relationship building Shift management High school diploma or GED Dispatching Paratransit Data entry Typing Crew management Database software proficiency Full Job Description LifeStar Response is currently we are seeking an experienced Dispatcher to become valued members of our team! The successful Dispatch candidate is responsible for dispatching and ensuring all transport request are met in a timely manner. Duties may include, but are not limited to: Ensuring that all transport requests are picked up in a timely manner. Ensuring all crews are accounted for at all times. Ensuring that callers are notified of any delays in transports. Updating the schedule throughout the shift. Problem solving. Dispatching of transport requests and relaying appropriate information to field crews. Perform all duties of the customer service representative. Education and/or

Experience:

A minimum of 1 year experience in either Paratransit or EMS Dispatch preferred Must have a strong aptitude for computer database programs and spreadsheet software. Must be able to multitask and prioritize in a fast-paced environment. Effective, efficient and clear communication is required The ability to establish rapport and trust in team environment. Superior Customer Service skills a must High school diploma or general education degree (GED) required. Emergency Medical Technician-Basic certification preferred. Experience in data entry and general operating knowledge of Microsoft 2000 and XP preferred. Must exemplify the highest performance standards, initiative, excellent communication skills, and positive, professional attitude and appearance. This is a Full Time position at the Annapolis Junction base. The shift available is 1700-0500 on a rotating schedule. This position offers an excellent hourly rate and Medical, Dental, Vision, 401k, and PTO. LifeStar Response is an Equal Opportunity Employer committed to the value of workforce diversity. LifeStar Response will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protested basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Shift that is available is: 0530 - 1730. Are you able to commit to these hours?

Experience:

Dispatching:

1 year (Required)

EMS:

1 year (Preferred)

Typing:

1 year (Preferred)

Work Location:

In person