Field Organizer/Dispatcher

Job Title:

Dispatcher Employment Type:

Part-Time (includes 1 weekend day + holidays)

Available Shifts:

Night - 3:00pm/5:00pm - 9:00pm ( hours vary and are flexible, especially during busy season). This opportunity is perfect for someone who has a full-time job that ends by 3:00/3:30 daily. This is a field position NOTa desk position. The position requires travel to the US Navy Memorial to check in guests for their tours.

Report Location:

Camp Springs/Temple Hills, MD USA Guided Tours LLC was founded in 2013 and is the top-rated sightseeing / transportation service provider in the National Capital Region. Our services, range from public and private sightseeing tours, to multi-forms of transportation. USAGT is in search of a Dispatcher for our Falls Church, VA office. Candidate must be highly organized, motivated, and have exceptional people skills. Duties/Responsibilities Check systems, etc., prepare manifest and supplies to take to meeting point Meet guests in Washington, DC (in company vehicle) - set up for guest arrival, organize lines, check people in, collect payments (as needed) •

THIS POSITION DOES REQUIRE TRAVELING OUTSIDE OF THE OFFICE, IN THE FIELD.

Ensure tours leave on time Maintain communication with drivers, tour, guides, etc. prior to and up to guest check-in Advise Operations Manager of challenges / issues prior to tour departure Complete Summary Reports and document issues (if any) Coordinate / handle logistics for the next shift's tours Other duties as assigned Requirements -

Must:

have strong/proven leadership skills have ability to manage large groups / project voice for crowd control have excellent verbal and written communication skills have accurate data entry / typing skills have customer service experience with knowledge of Washington, DC be able to solve and analyze problems be fluent in English be able to work in a fast-paced environment - calmly, with composure Qualifications High school diploma or equivalent Valid driver's license required Knowledge of Microsoft OS and applications Knowledge of customer service principles and practices Organizational skills Attention to detail Team Player Works well under pressure

Job Types:

Full-time, Part-time Pay:

From $19.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person