Roll-off / Dump Truck Dispatcher

Roll Off / Dump Truck Dispatcher

LOCATION

Temple Hills, MD

DESCRIPTION

We are seeking a detail-oriented dispatcher who understands the roll-off and construction industry and has prior work experience as a Roll-off/Dump truck dispatcher, equipment coordinator or weigh person.

RESPONSIBILITIES

Dispatch trucks, track performance in real time. Monitor overall demand and utilization while prioritizing work distribution. Be the first telephone point of contact for customer questions, orders, pickups, and delivery needs. Maintain constant communication with plant, drivers, operations, and sales team throughout each order. Communicate with customers to confirm orders and provide logistical updates; address questions, problems, and/or requests for additional products/services as needed. Utilize dispatch systems to monitor and record deliveries, issues/concerns, and problem resolutions. Enter complete and accurate order details into dispatch systems and forecast future schedule demands. Determine types or amounts of trucks, equipment, vehicles, materials, or personnel required, according to work orders or specifications. Monitor and alert drivers and other personnel as needed of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. Ensure necessary paperwork and schedules are completed accurately and submitted in a timely manner; ensure drivers have collected all appropriate documentation and signatures related to delivery/pick-up. Perform administrative functions necessary for daily operations including, but not limited to, report creation, filing, answering phones, copying and other duties as required.

QUALIFICATIONS

Minimum of two (2) years' experience working as a Roll-Off / Dump truck dispatcher in similar industry. Strong commitment to customer service for our external and internal customers. Solid geographic knowledge of the Washington metropolitan area. Understanding of the local construction industry is a plus. SKILLS Proficient with MS Office, inclusive of Outlook, Excel, and Cloud integration. Able to schedule and organize large numbers of people quickly and efficiently. Strong verbal and written communication skills with ability to interact well with all levels within the organization. Ability to manage your time effectively with minimal supervision. Comfortable in a fast-paced, deadline-oriented environment that requires complex, technical information and decision-making. A team player who is reliable, punctual, organized, and able to multi-task. Must inherently have a strong work ethic with a can-do attitude and passion for what you do.

BENEFITS

Top Pay & Stability Paid holidays (7) Company PTO Plan (personal time off) Medical, Dental, Life & Disability Insurance 401(k) plan Educational Assistance Program

ABOUT US

We are a leading Construction Aggregate Supplier committed to providing quality products and services throughout Maryland, Northern Virginia, Washington, DC, and the Baltimore Metropolitan area. APPLY Please respond to the Indeed advertisement with a copy of your resume

Job Type:

Full-time Pay:

$1.00 - $2.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Professional development assistance

Experience:

DUMP TRUCK DISPATCHING

2 years (Required)

ROLL-OFF DISPATCHING

2 years (Required) Ability to

Commute:

Temple Hills, MD (Required)

Work Location:

In person