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Dispatcher/Administrative Assistant
Job
Running Right HVAC
Livonia, MI (In Person)
$46,800 Salary, Full-Time
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Job Description
Dispatcher/Administrative Assistant Running Right HVAC Livonia, MI Job Details Full-time $20 - $25 an hour 5 hours ago Qualifications Filing Administrative experience Dispatching Attention to detail Office experience Full Job Description Dispatcher / Administrative Assistant - Running Right Heating, Cooling & More Job Overview Running Right Heating, Cooling & More is seeking a reliable, organized, and customer‑focused Dispatcher / Administrative Assistant to support our daily HVAC operations. This role is essential to keeping our technicians on schedule, our customers informed, and our office running smoothly. The ideal candidate is detail‑oriented, professional, and able to multitask in a fast‑paced environment while delivering excellent service. Responsibilities Answer incoming customer calls and schedule HVAC service appointments Dispatch technicians to job sites efficiently and adjust schedules throughout the day Coordinate technician routes and communicate updates to field staff Create and process customer invoices Enter and manage vendor/wholesaler invoices and related paperwork Maintain accurate customer records, job details, and service history Provide professional, friendly customer service over the phone Assist with general office duties, filing, data entry, and administrative support as needed Qualifications Strong phone communication and customer service skills Excellent organizational and multitasking abilities Basic accounting or invoicing experience preferred Proficiency with computers and office software Ability to work in a fast‑paced office environment Experience in HVAC, dispatching, or office administration is a plus Positive attitude, reliability, and strong work ethic What We Offer Competitive pay based on experience Full‑time, stable position Friendly, supportive team environment If you are dependable, organized, and enjoy a mix of customer interaction and office administration, we'd love to hear from you.