Dispatcher

Dispatcher First Response

EMS - 2.8

Warren, MI Job Details Part-time | Full-time $18 - $22 an hour 4 hours ago Benefits Paid time off Flexible schedule Qualifications Record keeping Road transportation operations Phone communication Two-way radios for driver communication Customer order taking Staff scheduling Emergency call-taking protocols Logistics Team scheduling Emergency medical dispatch Dispatching Analysis skills Resource scheduling coordination Data entry Schedule creation Patient transport coordination Telephone systems Dispatch record maintenance Typing Phone triage Phone call management Phone etiquette Emergency real-time monitoring tools

Full Job Description General Summary:

Dispatchers answers and responds to any emergency or non-emergency calls to provide assistance or important information. Dispatchers are part of our team of healthcare professionals attending out-of-hospital medical incidents and inter-facility medical transports. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.

Principle Duties and Responsibilities:

1. To receive and confirm All assignments for the day 2. To calculate time and distance between assignments 3. To coordinate assignments and units, then produce a schedule and get it 4. approved prior to assigning drivers 5. To communicate with ALL units operating in the field and know there 6. whereabouts

ALWAYS 7.

To control all communications via the radio system including landline and 8. cellular communications 9. To keep a log of ALL communication equipment and it's user 10. Institute a system for accountability for units, patients, equipment and 11. information 12. To keep Supervisors updated as to the day to day operations of the units 13. Organize, allocate and catalogue ALL company resources 14. Write and submit concrete and accurate reports on incidents 15. Adhere to established medical protocols and procedures as well as legal guidelines and health and safety standards 16. Keep abreast with new guidelines and procedures through continuous training 17. Keeping work environment clean 18. All other assigned tasked Working conditions: Office environment,, desk sitting Knowledge, skills, experience required: 1. Receive emergency and non-emergency calls and record significant information 2. Address problems and requests by transmitting information or providing 3. solutions 4. Receive and dispatch orders for products or deliveries 5. Prioritize calls according to urgency and importance 6. Use radio, phone or computer to send crews, vehicles or other field units 7. to appropriate locations 8. Monitor the route and status of field units to coordinate and prioritize 9. their schedule 10. Provide field units with information about orders, traffic, obstacles and 11. requirements 12. Enter data in computer system and maintain logs and records of calls, 13. Activities and other information 14. Previous experience

Job Types:

Full-time, Part-time Pay:

$18.00 - $22.00 per hour

Benefits:

Flexible schedule Paid time off

Experience:

Dispatching:

1 year (Preferred)

Work Location:

In person