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Dispatcher/Operations Coordinator
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Dakota County Lumber
Farmington, MN (In Person)
$60,000 Salary, Full-Time
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Job Description
Dispatcher/Operations Coordinator Dakota County Lumber is a second-generation, family-owned business proudly serving the community since 1984. We supply high-quality lumber, windows, roofing, siding, millwork, and decking to professional contractors and homeowners across the Twin Cities. Dakota County Lumber is seeking a proactive and detail-oriented Dispatcher/Operations Coordinator to support our delivery operations and help us achieve "The Perfect Delivery" every day. This role is ideal for someone who thrives in a fast-paced environment, takes ownership, and enjoys coordinating logistics to deliver an exceptional customer experience. You'll play a critical role in ensuring deliveries are efficient, on time, and aligned with our commitment to service excellence.
What You'll Do:
- Coordinate and dispatch delivery loads efficiently and accurately
- Ensure deliveries are completed On-Time and In-Full (OTIF)
- Manage daily schedules, routes, and workloads for drivers
- Communicate with drivers, yard teams, and customers to ensure smooth operations
- Monitor delivery progress and problem-solve issues in real time
- Support and enforce safety standards across delivery operations
- Continuously look for ways to improve delivery efficiency and service quality
What We're Looking For:
- Strong organizational and time-management skills
- Ability to multitask and prioritize in a fast-paced environment
- Excellent communication and problem-solving abilities
- A proactive mindset with a strong sense of ownership
- Comfort working with scheduling systems and general computer tools
- Experience in dispatching, logistics, or construction/lumber industry preferred but not required
What Success Looks Like:
- High OTIF (On-Time, In-Full) delivery performance
- Efficient use of routes and resources (journey value)
- Effective management of overtime hours
- Consistent, reliable execution of daily delivery plans Why You'll Love Working at DCL
- Competitive pay & benefits
- 100% employer paid individual health insurance
- 401(k) with company match
- Flexible spending accounts
- Paid holidays and paid time off
- Opportunities for training, certifications, and career growth (with leadership approval)
Our Core Values:
- We hire, train, and reward people who embody our values every day:
- Be Proactive
- Take Ownership
- Do Whatever It Takes
- Leave It Better Than You Found It
- Have Total Integrity
- Be a